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Tax Issues - by maricarpulido - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 4 years ago ago by Rose Tyler

maricarpulido

Participant

December 8, 2020 at 01:53

Hi,
I am trying to apply tax options on my site but it doesn’t seem to be working. I tried to follow the documentation, but, on the Drop Down Menu on the TAX Tab, I had it set up so that a 13% tax would apply to Ontario, Canada if the item purchased is less than $75.

When I did some testing, the Shipping Rate shows up but not the TAX.

Please, contact administrator
for this information.

#263027 Copied Theme version: 5.5.3

1 Answer

Rose Tyler

Support staff

December 8, 2020 at 09:14

Hi,

Tax settings come from WooCommerce plugin – https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/ , by default, our theme doesn’t affect it.
If you face any issue, check how it works when Storefront (default WC theme) is activated on your site. If the problem is independent of the theme (persists with XStore and Storefront), contact the support of woocommerce plugin to get assistance.

Regards

#263045 Copied
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