Tear-up window keeps showing up using woocommerce

This topic has 4 replies, 2 voices, and was last updated 9 years, 4 months ago ago by Eva Kemp

  • Avatar: kazehaya
    kazehaya
    Participant
    July 27, 2015 at 10:22

    hey,

    The tear-up window keeps showing up using woocommerce when i try to order a product multiple times. This happens when the stock is for example 3 and i try to order 4 times the product.

    Im using the minimalistic e-commerce template.

    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    July 27, 2015 at 11:08

    Hello,

    Please show us a screenshot of a problem and provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: kazehaya
    kazehaya
    Participant
    July 27, 2015 at 11:39

    Sorry, im working local so cant do that 🙁
    The screenshot i have uploaded for you!

    http://pasteboard.co/2gJhiRwa.png

    Avatar: Eva
    Eva Kemp
    Support staff
    July 27, 2015 at 12:53

    Hello,

    Unfortunately we need to see your site to investigate the issue.
    In this situation we can recommend you to disable all 3rd-party plugins as one of them may cause the issue or disable Ajax “Add to Cart” in Theme Options > Single Product Page.

    Regards,
    Eva Kemp.

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