This topic has 9 replies, 3 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow
Some time this error : an error occurred please try again or try an alternate form of payment
And some time this : SyntaxError: Unexpected token < in JSON at position 0
1: I want My website up-to-date with latest version of theme and all its Plugin . with No error
Hi
Please check if this issue persists only with our theme or with default Woocommerce theme (Storefront) too.
Yes Its 8 Theme Xstore I checked that
You You Need Login details I can share with you
Hi
Yes please share your website temporary wp admin access and highlighted screenshot where you are facing the issue so that we will check your issue in more details.
Please look i have attach the issue and also send you the login details
Hello,
We checked your checkout and found that the same error appears even with the default Storefront theme https://gyazo.com/84786e1bd5fe473f4f0176bdbd806f04 , so XStore is not the reason of your problem and we can do nothing. Try to deactivate third-party plugins one by one and check if third-party plugin causes the issue.
Regards
You Can not help me ok
nop problem
Thank you for your Excellent help
Hello,
We could fix the issue only if it’s caused by theme code. But if you get the error even with the default theme it means that editing of theme files does not help you because issue caused by something else that is not under theme control. I’m sure that some third-party plugin causes the mentioned issue. Disable them one by one to find out which one and then contact plugin author support to fix the problem.
Feel free to contact us if you face any issues with theme functionality.
Regards
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