Terms and conditions option while checking out, order page breakdown of order details

This topic has 12 replies, 3 voices, and was last updated 4 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Abhimanyu
    Abhimanyu
    Participant
    July 5, 2024 at 15:54

    Hi team,

    i need help with two things-

    1) how shall i showcase a required terms and conditions option while checking out. a checkbox or something. that is important to be displayed.

    2) in the order page the breakdown of the orders is visible along with individual prices as shown in image A1, i just want the details of the breakdown to be visible without the prices as shown in image A2
    Also an option to expand and compress to see the breakdown.

    Files is visible for topic creator and
    support staff only.
    11 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 6, 2024 at 09:47

    Hello, Abhimanyu,

    I hope this message finds you well. We kindly request that you grant us access to the FTR as it is necessary for potential customization related to children’s themes.

    Best Regards,
    8Theme’s Team

    Avatar: Abhimanyu
    Abhimanyu
    Participant
    July 6, 2024 at 10:49

    i am not sure how to give FTR access. here are website creds for you-

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 7, 2024 at 10:31

    Hello, Abhimanyu,

    We appreciate your prompt response.

    We kindly request that you contact your hosting provider and relay our need for FTP access credentials. Specifically, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type.

    Should you need any assistance in creating these credentials, please do not hesitate to reach out to your hosting provider, who will be able to guide you through the process.

    Thank you for your attention to this matter.

    We would like to bring to your attention that utilizing the Appearance theme editor or a file manager plugin via the site Dashboard to implement fixes or code carries the risk of inducing fatal errors. Such errors could potentially result in you being locked out and the website becoming inaccessible. It is for this reason that we recommend editing files through FTP; the use of the File Manager or theme editor alone does not offer the level of security and control required for such operations.

    Best Regards,
    8Theme’s Team

    Avatar: Abhimanyu
    Abhimanyu
    Participant
    July 9, 2024 at 08:22

    Kindly help me resolve both the issues.

    Here you go with the credentials you asked-

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 15:46

    Hello, Abhimanyu,

    Thank you for providing us with the necessary access. We have successfully added the required “Terms and Conditions” option to the checkout process. The content for this section will be sourced from the “Terms & Conditions” page.

    Should you wish to make any changes to this setting, you can do so by navigating to the WooCommerce settings: WooCommerce > Settings > Advanced > Terms and Conditions.

    Additionally, please review the files that have been added.

    Regarding the order page, kindly provide us with access to the account that contains the order data.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Abhimanyu
    Abhimanyu
    Participant
    July 9, 2024 at 16:03

    Here are the Creds for the account –

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 17:42

    We regret to inform you that the user in question does not have any orders. Please find the details in the attached files.

    Best Regards,
    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Abhimanyu
    Abhimanyu
    Participant
    July 11, 2024 at 05:12

    I have created a sample order with this name “#2840 abhi B”

    I have attached two images. one is the current view of the order in dashboard. and other is the desired view.
    The current view is displaying all details. i want it to look neat and clean as shown in the desired image.

    Also the display of logo and name in the order on the left top seems to be out of alignment. kindly help me fix that as well.

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 11, 2024 at 13:44

    Hello, Abhimanyu,

    We would like to inform you that the additional fields in the order were added using the Extra Product Options plugin. Unfortunately, we are unable to make changes to these fields as they are managed within the plugin’s domain. Any modifications we attempt would be overridden upon the plugin’s update.

    For assistance with this matter, we recommend contacting the plugin’s support team directly.

    Best regards,
    8Theme’s Team

    Avatar: Abhimanyu
    Abhimanyu
    Participant
    July 12, 2024 at 05:06

    the display of logo and name in the order on the left top seems to be out of alignment. Can that be fixed atleast?

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 12, 2024 at 15:25

    Dear, Abhimanyu,

    Greetings,

    Unfortunately, we are unable to assist you directly with your inquiry. We kindly advise you to contact the support team for the Extra Product Options plugin for further assistance.

    Best Regards,
    8Theme’s Team

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