This topic has 17 replies, 4 voices, and was last updated 1 months ago ago by Andrew Mitchell
This is our clean and well designed mini cart with seperator lines:
https://ibb.co/TwxjQVz And this is what we have after we switched to your theme out of the box: https://ibb.co/sq7H3VT
Its looking strange out of the box. Also for this basics we start to use custom css? No options for mini cart in your theme panel? For example add/remove seperator lines, making header much smaller (nobody need so large cart logo in mini cart and adding title: cart. All this are basics, but we do not find any information about this part.
Total view via your cart (not good overview, because there is no optical-group):
https://ibb.co/ZTtVKJj
Cart which we have without your theme (each information is grouped and structured by seperator and many more UX elements):
https://ibb.co/FXtMf6r
BR
Tommy
Dear @Tommy,
We sincerely appreciate your valuable suggestions and are pleased to inform you that we will be incorporating most of them in our upcoming update. The necessary tasks have already been assigned to our development team.
Please note, however, that these improvements will be made in accordance with our existing structure of off-canvas based elements. Should you find that the improves do not fully meet your expectations after the next update, we encourage you to submit a detailed future request at our roadmap page: https://www.8theme.com/roadmap/.
Thank you once again for your constructive feedback.
Best Regards,
Jack Richardson
The 8Theme Team
Hello,
when we will see this updates please? We are in end of 2024 and still talking about basics from 2020.
After 4 hours working with your theme we reported a lot of bugs, started requests and added so much snippets and custom css like never before in another theme. You have a wide range of functions and options, but not in the deep per option/function. Please stop adding new functions, start improving more the base please.
BR
Tommy
Dear Support Team,
I am currently using the XStore theme and would like assistance with resetting all the form templates in the Form Builder to their default state. Could you please guide me through the process or assist me in resetting them to the default templates?
Thank you for your support.
Dear @Tommy
You can check the frequency and regularity of our theme updates by visiting our update history page at https://xstore.8theme.com/update-history/. Rest assured, the features we previously discussed will be included in this forthcoming update.
Kind regards, Jack Richardson
Dear @Zevarri official
We provide the support for our projects only, so if you need assistance or require additional help with something that is out of our basic theme support you can submit your request here -> https://www.8theme.com/account/#etheme_customization_panel. Also please, submit your questions in separated topics.
Kind regards,
Jack Richardson
The 8theme’s team
Hello @Jack Richardson
What do you plan to add in next update? I understand you will improve something about our needs. But i do not understand what you will fix in detail regarding my ticket.
No optical grouping and to much spaces in the header section:
https://ibb.co/ZTtVKJj
Much better solution by woodmart out of the box:
https://ibb.co/FXtMf6r
No to much losing spaces in the header, very good optical grouping, good structured for eyes and focus in the eyes by using seperator and font-weight. Nothing from that your theme have in 2024 and you plan to fix it now in 2024? Please improve the base of your theme before you add more and more functions.
Its feeling you sell a car and i need to tell you a car need wheels and you say: wow, good idea. i will add it into my next car.
Do you plan to share options to controle mini cart like in woodmart? Or what do you plan to fix/add/improve in next update regarding my question?
Or we need to add again and again also for this basics custom css? After 2 days using your theme we have hundred of lines of custom css by our devs and by your support. And a lot of cutsom code for most simple needs which are still not here in your theme.
BR
Tommy
Dear Jack Richardson and the 8theme Team,
I have submitted two support requests over the past two days, but unfortunately, I have yet to receive any response. This matter is quite urgent, and I would appreciate any assistance or updates you can provide as soon as possible.
Thank you for your attention to this matter.
Dear @Zevarri official,
I hope this message finds you well. We have not yet received any requests for additional customization from your end. We kindly ask you to reach out to us via the email address provided in the private area of our correspondence.
Thank you for your attention to this matter.
Best regards,
Jack Richardson
The 8Theme Team
What about my question please?
Dear @Tommy,
We hope this message finds you well.
Please be informed that while we are unable to detail every enhancement and fixes included in our forthcoming update, rest assured that the majority of them will be implemented. Should you be interested, we are offering you the opportunity to access a pre-release version. This will allow you to evaluate the improvements firsthand.
If you wish to participate, we will send the test archive to your registered email address. We would greatly appreciate your feedback on these enhancements after you have had the opportunity to test them.
Thank you for your continued support.
Best Regards,
Jack Richardson
The 8Theme Team
Hello Jack,
it woud be fine to have a look into it with my 2 designers and dev unit.
You can send it to my email, i will share it with my team in the next days when i am in the office back again.
BR
Tommy
Hello @Tommy
We will send you an archive for test on your registration email. Please, check your mails for more details.
Kind regards, Jack Richardson
Hello,
we updated the theme with your shared theme and core plugin files. We cleaned browser cache. No static cache, no object cache.
Result in frontend: Nothing is changed.
We still see old layouts and structure.
We downloaded the theme and plugin files from your shared link in your email.
BR
Tommy
Dear @Tommy,
I hope this message finds you well.
We would like to inform you that the options have been successfully implemented in the archives we provided. However, please note that these options are not activated by default. Should you wish to utilize them, you will need to manually enable the ones that suit your preferences.
We kindly ask that you review the widget settings and configure them as necessary.
If you have any further questions or require any assistance, please do not hesitate to reach out.
Best regards,
Jack Richardson
The 8theme Team
Hello Jack,
where we can enable the seperator lines for mini cart please?
Screenshot: https://imgbb.com/ZTtVKJj
We kindly ask that you review the widget settings and configure them as necessary.
Which widgets do you updated?
BR
Tommy
Dear Tommy,
We kindly request you to review the following screenshots:
– Screenshot 1 = https://prnt.sc/r70VfJmUzzsb
– Screenshot 2 = https://prnt.sc/-PYX2Y92R0P8
Should you have any questions or require further clarification, please do not hesitate to reach out.
Best Regards,
The 8Theme Team
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