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Testimonial Slider - by glitteryworld - on WordPress WooCommerce support

This topic has 12 replies, 4 voices, and was last updated 8 years, 8 months ago ago by Jack Richardson

glitteryworld

Participant

March 3, 2016 at 16:10

Hi – I am having trouble getting the testimonial slider to work. I have added in a testimonial onto home page – the grid option works but not the slider setting. I want slider as I currently only have 1 testimonial

What am I doing wrong?

Thanks

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11 Answers

Stan Russell

Participant

March 3, 2016 at 17:27

Hello glitteryworld,

please provide us with admin credentials for your site in ‘Private content’ section. We will check this issue.

Regards,
Stan Russell.

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glitteryworld

Participant

March 4, 2016 at 14:25

Thanks Stan, please find below

Please, contact administrator
for this information.

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Jack Richardson

Support staff

March 7, 2016 at 08:32

Hello,

Slider won’t work if you have only one testimonial.
Add more testimonials and check slider then.

Best regards,
Jack Richardson.

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glitteryworld

Participant

March 7, 2016 at 16:09

Hi Stan – I do have 2 x testimonials – 1 of which is a demoe one – it does not work? Please advise

Thanks

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Jack Richardson

Support staff

March 8, 2016 at 11:19

Hello,

You’re using old plugins versions. Please update Visual Composer, Revolution Slider, Ultimate VC Addons plugins. You can download them here https://www.8theme.com/download-plugins/ .

Best regards,
Jack Richardson.

#116493 Copied

glitteryworld

Participant

March 17, 2016 at 15:16

Hi Jack – what is the best way to update the plugins. Is it to extract them and FTP them to the Plugins directory – will I loose any settings?

Thanks

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Eva Kemp

Support staff

March 17, 2016 at 15:37

Hello,

You need extract the plugins archives and upload them via FTP in wp-content/plugins directory (overwrite the existing folders). You won’t lose any settings.

Regards,
Eva Kemp.

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glitteryworld

Participant

March 21, 2016 at 17:50

ok thanks. I have updated the plugins but it has caused a problem with the Info List text – It made the text a HUGE format size. I have had to remove the text – any ideas as why this has happened or how to fix?

btw: When I put the old version of VC back the problem dissappeared BUT the testimonial problem came back. Please help

Thanks

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Jack Richardson

Support staff

March 21, 2016 at 18:45

Hello,

Please show a page where you have issue with Info List element.

Best regards,
Jack Richardson.

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glitteryworld

Participant

March 21, 2016 at 21:59

Hi there, I have created a test page for you to see – this happens on the home page also buy I have removed the text from the home page as it doesn’t look good

http://www.fitterstronger.org/test/

Also – the original issue of the testimonial not apperaing – it wokds on the test page nut not on the home page. Can you explain?

Thanks

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Jack Richardson

Support staff

March 22, 2016 at 09:39

Hello,

As I see Info List items are shown fine http://storage9.static.itmages.com/i/16/0322/h_1458634814_4446978_1661a8e518.png .
Do you want to decrease “MOTIVATIONAL” text size?

I’ve enabled options “Optimized CSS” and “Optimized JS” in Ultimate > Scripts and Styles.
Check testimonials on home page now.

Best regards,
Jack Richardson.

#118374 Copied
Tagged: persuasive, seo friendly, slider plugin, testimonial slider, wordpress plugin, wordpress woocommerce
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