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Testimonials widget not working - by Ryan

This topic has 8 replies, 2 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp

Ryan

Participant

May 9, 2014 at 15:53

Hello,

The testimonials widget stopped working ever since the update. I get one testimonial (even though I chose more than one in the widget) to show up in the hidden header, but the sidebar widget does not work as it shows nothing.

Thank you for looking into this for me! 🙂

Please, contact administrator
for this information.

#3206 Copied

7 Answers

Eva Kemp

Support staff

May 9, 2014 at 18:18

Hello,

Could you please provide us with wp-admin panel credentials to check the issue?

Regards,
Eva Kemp.

#3232 Copied

Ryan

Participant

May 9, 2014 at 19:21

Sure thing!

Please, contact administrator
for this information.

#3238 Copied

Eva Kemp

Support staff

May 10, 2014 at 08:11

Hello,

There is only one widget in Hidden top panel area. You selected Static block widget with the Block name: “About us for hidden header” and only this block is displayed. If you want to show more you need drag one more widget of static block (or some other) and select another block name to be shown.

If you still need help please let us know.

Regards,
Eva Kemp.

#3248 Copied

Ryan

Participant

May 12, 2014 at 18:39

Hi Eva,

I apologize for not clarifying. The testimonial widget is not working in the Static Block I created called “Footer Block”. If you look at the homepage, you will see it is not coming up. I have the header “Customer Feedback” and then where the testimonial is supposed to show up, nothing is there.

Please, contact administrator
for this information.

#3449 Copied

Eva Kemp

Support staff

May 12, 2014 at 20:12

Hello,

I’ve edited style.css in the child theme. Please check the footer now.

Regards,
Eva Kemp.

#3456 Copied

Ryan

Participant

May 12, 2014 at 20:25

Hi Eva,

I am still showing a blank area under “Customer Feedback”.

I am using an external editor (Dreamweaver) to edit my files and I have the style.css file open at the moment.

I might have accidentally overwritten your CSS change as I am working with the file currently. Can you tell me what you changed or added? I can add it to my file. 🙂

Thank you for your help! 🙂

#3458 Copied

Eva Kemp

Support staff

May 13, 2014 at 11:56

Hello,

You need add the following code in css file:
.owl-carousel {display: block;}

Regards,
Eva Kemp.

#3488 Copied
Tagged: best selling, not working, persuasive, testimonials, themes, widget, woocommerce
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