Return to previous page

Text “disapears” from our website – can you help?

This topic has 10 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

  • Avatar: AnimalShop
    Renè Bavnild
    Participant
    December 2, 2021 at 12:34

    Dear Support
    I encounter a strange problem after the latest update and hope that you can help.
    Some of our product text is shown in the backend, but not on the site. It comes back when I edit the product using Elementor, but as I have more than 200 products, it is a time consuming manual task.
    Do you think it could be a caching problem or …?
    See fx. https://animalshop.dk/vare/bolster-bed-med-cream-49cm/

    Please, contact administrator
    for this information.
    #310672 Copied Theme version: 8.0.10 WooCommerce version: 5.9.0
    9 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 2, 2021 at 14:47

    Hello,

    What text is missing? Could you, please provide screenshots for a better understanding? And also provide WP Dashboard access.

    Regards

    #310706 Copied
    Avatar: AnimalShop
    Renè Bavnild
    Participant
    December 2, 2021 at 15:18

    Look at this link it should say what the problem is
    https://animalshop.dk/support-2-12-2021/

    Please contact administrator
    for this information.
    #310713 Copied
    Avatar: AnimalShop
    Renè Bavnild
    Participant
    December 2, 2021 at 15:36

    Olga Barlow

    Please contact administrator
    for this information.
    #310720 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 2, 2021 at 16:30

    Hello,

    Fixed. Check now, please.

    Regards

    #310737 Copied
    Avatar: AnimalShop
    Renè Bavnild
    Participant
    December 6, 2021 at 18:49

    Hi Olga Barlow
    You type Hello,

    Fixed. Check now, please.
    how did you do you can not write or show it so we can fix it ourselves if it happens again

    Please contact administrator
    for this information.
    #311049 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 6, 2021 at 20:03

    Hello,

    We made fixes in theme files. We’ll include the fix in the next theme update.

    Regards

    #311063 Copied
    Avatar: AnimalShop
    Renè Bavnild
    Participant
    December 7, 2021 at 11:29

    A few more issues after the update Follow this link
    https://animalshop.dk/support-7-12-2021/
    Olga dit login er stadig det samme som før

    Please contact administrator
    for this information.
    #311096 Copied
    Avatar: AnimalShop
    Renè Bavnild
    Participant
    December 7, 2021 at 13:07

    https://animalshop.dk/vare/calibra-life-adult-large-breed-lamb-hundefoder/
    Press description and composition and feed instructions they show the same min so it does not say in the item

    Please contact administrator
    for this information.
    #311112 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2021 at 15:39

    Hello,

    These tabs come from third-party plugins, they are not theme tabs. And they do not work even with the default theme https://recordit.co/0kUVXRdhc7 So, contact plugin author.

    Regards

    #311148 Copied

  • Tagged: , , , , , ,

  • Viewing 10 results - 1 through 10 (of 10 total)

The issue related to '‘Text “disapears” from our website – can you help?’' has been successfully resolved, and the topic is now closed for further responses

Helpful Topics

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Corporate – WordPress WooCommerce Theme
lazy-placeholder
Hemp & CDB – WordPress WooCommerce Theme
lazy-placeholder
HandMade Store – WooCommerce Theme
lazy-placeholder
Meeting – WordPress Theme
lazy-placeholder
Electronic Mega Market – WordPress WooCommerce Theme
lazy-placeholder
Ecoenergy – WordPress WooCommerce Theme
lazy-placeholder
Concert Store – WordPress WooCommerce Theme
lazy-placeholder
Furniture Store 03 – WordPress WooCommerce Theme
lazy-placeholder
Handtools Store – WooCommerce Theme
lazy-placeholder
Organic Store 02 – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.