This topic has 10 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Olga Barlow
Dear Support
I encounter a strange problem after the latest update and hope that you can help.
Some of our product text is shown in the backend, but not on the site. It comes back when I edit the product using Elementor, but as I have more than 200 products, it is a time consuming manual task.
Do you think it could be a caching problem or …?
See fx. https://animalshop.dk/vare/bolster-bed-med-cream-49cm/
Hello,
What text is missing? Could you, please provide screenshots for a better understanding? And also provide WP Dashboard access.
Regards
Look at this link it should say what the problem is
https://animalshop.dk/support-2-12-2021/
Olga Barlow
Hello,
Fixed. Check now, please.
Regards
Hi Olga Barlow
You type Hello,
Fixed. Check now, please.
how did you do you can not write or show it so we can fix it ourselves if it happens again
Hello,
We made fixes in theme files. We’ll include the fix in the next theme update.
Regards
A few more issues after the update Follow this link
https://animalshop.dk/support-7-12-2021/
Olga dit login er stadig det samme som før
https://animalshop.dk/vare/calibra-life-adult-large-breed-lamb-hundefoder/
Press description and composition and feed instructions they show the same min so it does not say in the item
Hello,
These tabs come from third-party plugins, they are not theme tabs. And they do not work even with the default theme https://recordit.co/0kUVXRdhc7 So, contact plugin author.
Regards
The issue related to '‘Text “disapears” from our website – can you help?’' has been successfully resolved, and the topic is now closed for further responses