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Text issue in elemulator textbox. - by kwaice

This topic has 2 replies, 2 voices, and was last updated 2 years, 3 months ago ago by Rose Tyler

kwaice

Participant

August 7, 2022 at 04:38

When I am editing a text, there is a issue that the text will become invisible. I checked that when I click the textbox, it will automatically create several code. For example:

</p> <p>It is inconvenient for me and how to solve this issue? Thank you.

#331239 Copied Theme version: 8.2.4

1 Answer

Rose Tyler

Support staff

August 7, 2022 at 07:18

Hello,

Thanks for using our theme and for contacting us.
We do not have this problem on our test sites, so the problem can be caused by an additional plugin on your site. Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, then check the text. Let us know the result.
If the problem is independent of plugins, provide URL and temporary wp-admin access, so we can take a closer look. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#331246 Copied
Tagged: emulator textbox, json array, persuasive writing, text issue, themes, woocommerce, wordpress
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