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Text on My account page disappeared for unlogged users

This topic has 14 replies, 3 voices, and was last updated 3 years, 1 months ago ago by Rose Tyler

ebeeharry

Participant

December 19, 2021 at 17:38

Hello,

I’m customizing my website and a problem appeared on My account page for unlogged users : nothing on this one. You can see that there : https://themarket.re/index.php/my-account

But when I click on “Connexion” (“My account”), a popup appears on the right with the text that is missing on the page. So, I suppose that is just a parameter to change into XStore theme. But I don’t find where to do it. Can you help me ?

#312514 Copied Theme version: 8.0.11 WooCommerce version: 6.0.0

13 Answers

Olga Barlow

Participant

December 20, 2021 at 15:51

Hello,

Provide us with WP Dashboard access to check your settings and guide you.

Regards

#312576 Copied

ebeeharry

Participant

December 20, 2021 at 16:03

Do you mean login and password of my website ?

#312578 Copied

Olga Barlow

Participant

December 20, 2021 at 20:53

Hello,

Yes, I mean username and password to log in to backend of your site and check the page settings, page content, permalinks etc.
Use Private content area to provide that information.

Regards

#312636 Copied

ebeeharry

Participant

December 21, 2021 at 08:29

Ok.

Please contact administrator
for this information.

#312670 Copied

Olga Barlow

Participant

December 21, 2021 at 18:05

Hello,

It seems that you edited theme file and that caused the issue. I have uploaded source theme files and My account page is ok.
Use Loco Translate plugin to translate theme and XStore core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ if you need to translate my account texts, not edit theme files to do this.

Regards

#312715 Copied

ebeeharry

Participant

December 22, 2021 at 10:44

Thank you very much for the job.

Now, I would like to increase Maximum Execution Time, in order to use XStore sliders while building the pages for every shop.

Can you show me how to do it or do it yourself ?

#312758 Copied

Olga Barlow

Participant

December 22, 2021 at 15:16

Hello,

1) Maximum Execution Time does not affect the sliders. It’s related to the demo content import process.
2) Maximum Execution Time limit could be increased from server-side only. We can’t do this from theme side. So, contact your hosting provider support to get help with that.

Regards

#312803 Copied

ebeeharry

Participant

December 27, 2021 at 06:55

What do you mean when you say : “It’s related to the demo content import process.” ?

#313114 Copied

Rose Tyler

Support staff

December 27, 2021 at 08:34

Hello,

max_execution_time is a limit for the execution time while running the script. For example, if you import content and script need more than 30 secs then you may face the problem with demo content import. But depending on other server settings script could finish its work faster. So, if you didn’t face problems with import and theme options then don’t worry about this parameter.

Regards

#313121 Copied

ebeeharry

Participant

December 27, 2021 at 14:35

Please see this new page where I imported a demo page : https://themarket.re/dreamstation/

This demo page was chosen : https://xstore.8theme.com/demos/games/

But some elements, like sliders, don’t appear.

#313160 Copied

Olga Barlow

Participant

December 27, 2021 at 15:24

Hello,

Maybe Revolution slider plugin was disabled while you imported the page. I have imported that manually. Check now.

Regards

#313168 Copied

ebeeharry

Participant

December 27, 2021 at 15:44

Thank you very much.

Can you tell me how you did it ? Because maybe I will have to remake it with another page, when support will get expired.

#313170 Copied

Rose Tyler

Support staff

December 27, 2021 at 16:26

Download XStore_import_files from this page – https://www.8theme.com/downloads > unzip it, find version and slider, for example – https://prnt.sc/10h25le > import archives of sliders manually – https://prnt.sc/24t9mhv

Regards

#313173 Copied
Tagged: best selling, disappeared, my account, text, themes, unlogged-users, woocommerce
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