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Thank-you page - by anglickapohoda - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 8 years, 4 months ago ago by Jack Richardson

anglickapohoda

Participant

August 23, 2016 at 14:29

Hello,
I have the woo-commerce plug-in in Legenda theme,
but when i try to do the check out, there is thank you page missing.
I’ve even try some plug ins, but it doesnt work.
Can you please help?

Also, on my homepage, there is litterally “home” sign, can it be removed?

Thank you very much
LS

Please, contact administrator
for this information.

#137512 Copied Theme version: legenda WooCommerce version: 2.4

5 Answers

Jack Richardson

Support staff

August 23, 2016 at 17:09

Hello,

To remove Home heading you need edit your home page and disable Page Heading in Page Layout box http://storage7.static.itmages.com/i/16/0823/h_1471968163_4313264_da1c136531.png .

As for Checkout as I see there is Internal Server Error.
Contact your hosting provider support and ask them to install cURL. After that check the Checkout page.

Best regards,
Jack Richardson.

#137534 Copied

anglickapohoda

Participant

October 18, 2016 at 11:13

Hello,
sorry for the late reply.
we have Curl enabled right now, but the thank you page is still not there.
But only when we choose bacs as a payment method, the customer is automaticly redirected back to the cart, which is empty by then, so it doesnt look good.

How can we fix that?

Thank you for your help.

LS

Please, contact administrator
for this information.

#143075 Copied

Jack Richardson

Support staff

October 18, 2016 at 19:05

Hello,

Please provide FTP credentials in Private Content.

Best regards,
Jack Richardson.

#143166 Copied

anglickapohoda

Participant

October 19, 2016 at 10:59

Hello,
I am enclosing the log in info.
Thank you for your help!!!!
:-*

Please, contact administrator
for this information.

#143213 Copied

Jack Richardson

Support staff

October 19, 2016 at 13:20

Hello,

The issue is related to payment gateway. It depends on what payment gateway you use. So please try to use another one as the problem persists not only with our theme but with default WordPress theme too.

Best regards,
Jack Richardson.

#143232 Copied
Tagged: friendly, meta, thank you, themes, woocommerce, wordpress
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