Return to previous page

The “add to cart” button on the product page has disappeared

This topic has 2 replies, 2 voices, and was last updated 10 months, 2 weeks ago ago by Tony Rodriguez

Alexander

Participant

January 4, 2024 at 12:56

Hi. The button and the small static block (marked in the screenshot) were there before, but are now gone. I’m pretty sure I haven’t changed anything on the product page lately. Besides, there is the right section in the product page builder.

I can’t understand what could have happened and how to fix it

https://prnt.sc/OsANxIG-sk2T

https://prnt.sc/HFTPBGxN1psz

https://prnt.sc/1bWsrs8dv038

#378556 Copied Theme version: 9.2.5 WooCommerce version: 8.4.0

1 Answer

Tony Rodriguez

Support staff

January 4, 2024 at 14:10

Hello, @Alexander,

We appreciate your patience and understanding regarding the issue you reported concerning the disappearance of the button and the small static block on your product page.

After a thorough investigation, we are pleased to inform you that we have identified and resolved the issue. It appears that the catalog mode was inadvertently enabled in your theme settings. To rectify this, we took the following steps:

a) Navigate to XStore >>Theme Settings
b) Go to WooCommerce(Shop)
c) Select Shop
d) Locate Catalog Mode
f) Disable the “Catalog Mode” option

Upon disabling the catalog mode, we kindly recommend clearing your browser cache before checking your site again. This simple step ensures that you view the latest changes accurately.

For a more visual guide, please refer to the image provided in the following link:
https://imgur.com/a/ocI3Dq3
https://imgur.com/a/QZcNwLE

Kind Regards,
8theme team

#378568 Copied
Tagged: fix woocommerce add cart button, missing woocommerce add to cart, restore woocommerce product page button, solve disappeared add to cart, wordpress woocommerce button disappeared
Viewing 2 results - 1 through 2 (of 2 total)