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The add to cart option at home page only, not loading properly

This topic has 5 replies, 3 voices, and was last updated 2 weeks ago ago by Andrew Mitchell

Plethora

Participant

December 9, 2024 at 09:10

please check the video attached, the add-to-cart loading is not working fine. making confusions. this issue is fine on shop and other pages, the issue persists on the home page only.

Files is visible for topic creator and
support staff only.

#426862 Copied

4 Answers

Rose Tyler

Support staff

December 9, 2024 at 10:57

Hello,

Thank you for reaching out to us.

We have tested the “Add to Cart” functionality on your homepage, and it appears to be working perfectly fine. Therefore, your request is currently unclear to us. Could you please provide more details about the specific issue you are experiencing? Additionally, we kindly ask you to share links to the pages where the problem is visible and where it is not, so that we can compare and investigate further.

Best regards,
The 8Theme Team

#426894 Copied

Plethora

Participant

December 9, 2024 at 13:00

the functionality is fine, but the issue is with the loading effect. the loading effect is not correct. it’s overlaying on text ( Add to cart ).

#426914 Copied

Rose Tyler

Support staff

December 9, 2024 at 16:09

Hello, Plethora,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#426938 Copied

Andrew Mitchell

Support staff

December 10, 2024 at 07:22

Dear Plethora,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

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The add to cart option at home page only, not loading properly

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