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The brand filter does not work, the brand page can not be loaded.

This topic has 2 replies, 2 voices, and was last updated 4 months ago ago by Rose Tyler

  • Avatar: yuanyu
    Leon
    Participant
    November 27, 2024 at 18:58

    When i add a new brand, the brands filter does not work, the brand page can not be loaded.
    I cleared the cashe in woocommerce, but still do not work.
    I think we need to find a solution for this issue, not just clear the cache.
    this issue occued three times, also i need to creat more new brands in the future.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #425556 Copied Theme version: 9.4.5
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2024 at 08:15

    Hello, Leon,

    Thank you for reaching out to us.

    We have reviewed the pages you provided, and the products are now displaying correctly.

    Next time, please try to apply the next solution: Woocommerce > Status > Tools > Brands transients > Clear, then Regenerate the product attributes lookup table and clear WooCommerce transients.

    Best regards,
    8Theme’s Team

    #425615 Copied
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