This topic has 7 replies, 3 voices, and was last updated 1 years, 5 months ago ago by Tony Rodriguez
Example on this link, I have products with 7 different brands, but on the brand filter widget is only showing the “KOLO” brand, and the rest is missing. I read all the topics before, but nothing helped (like clear cache, move the missing brand items to a new brand , create BrandAttr, regenerate searching / brand table etc.)
Also, if I turn on the product count near the brand that number is not correct (more than it should be)
(Brands = Márkák)
You see “KOLO”, but missing:
BLB
KALDEWEI
GALA
LAUFEN
Villeroy & Boch
FJORDD
All the rest of the product list page has the same problem.
This feature is the main reason I bought the theme 🙁
(sorry for my poor english)
Thank you
Hello, Kalmika,
Thank you for getting in touch with us.
Please provide FTP access also – FTP host, FTP username, FTP password, FTP port, FTP encryption). To create FTP access, please contact your hosting provider for assistance.
Kind Regards,
8theme team
Thanks, I did created a standard ftp connection. Really thank you!
It seems now it works fine! Thank you!
Could you tell me what was the solution? So next time – if it will be – I would make it without disturb all of you.
Hello, Kalmika,
We have resolved this issue by adding the following filters to the functions.php of the theme.
add_filter( 'etheme_widget_product_brands_cache', '__return_false');
add_filter( 'etheme_widget_product_categories_cache', '__return_false');
We have also made changes to the following files, the fixes will be included in the next theme update.
et-core-plugin/app/models/widgets/categories-filter.php
et-core-plugin/app/models/widgets/brands-filter.php
Kind Regards,
8theme team
Thank you, really!
Hello, @Kalmika,
We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.
Thank you for your time. We hope you have a wonderful day.
Please note that for any new issues, you should create a new ticket on the support forum.
This topic is now closed.
Warm regards,
8Theme’s Team.
The issue related to '‘The brand filter not showing all the brands’' has been successfully resolved, and the topic is now closed for further responses