The BUY NOW button does not work for some products.

This topic has 3 replies, 2 voices, and was last updated 10 months ago ago by Tony Rodriguez

  • Avatar: Allen
    Allen
    Participant
    February 21, 2024 at 10:19

    Some products work for BUY NOW and some don’t, what’s the reason, thanks! See private area for links

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Allen
    Allen
    Participant
    February 21, 2024 at 11:13

    Your theme (XStore Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

    Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
    If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 21, 2024 at 13:06

    Hello, @Allen,

    Thank you for contacting us and for using XStore.

    Kindly navigate to the XStore Dashboard, proceed to the Patcher, and select the ‘Refresh patches’ option. Once there, please apply the patch with the ID #9286983.

    We hope you find these instructions helpful. Should you require any further assistance, please do not hesitate to reach out.

    Best Regards,
    The 8Theme Team

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