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The cart side widget doesn’t work on desktop only

This topic has 2 replies, 2 voices, and was last updated 1 hours, 52 minutes ago ago by Tony Rodriguez

hafunerix

Participant

November 21, 2024 at 12:04

After the updates I noticed that after clicking the “add to cart” button on the desktop, the side cart widget does not slide out from the right side of the screen – only the amount in the cart in the menu bar changes.

However, on the mobile this widget works correctly. Do you know what could be the cause?

https://postimg.cc/n99BSsRH

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1 Answer

Tony Rodriguez

Support staff

November 21, 2024 at 12:20

Hello, @hafunerix,

Thank you for contacting us and for using XStore.

We have thoroughly reviewed your website and are pleased to inform you that we did not encounter any issues. The off-canvas cart functionality appears to be working correctly on your site. For your reference, we have provided an image in the private content area.

It seems that the issue you are experiencing may be related to cached data on your end. We kindly recommend clearing both your browser cache and server cache, and then checking the functionality again.

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

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