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The category selected in product category filter can’t be loaded

This topic has 1 reply, 1 voice, and was last updated 1 hours, 17 minutes ago ago by Leon

  • Avatar: yuanyu
    Leon
    Participant
    November 15, 2024 at 18:05

    Hi

    I created two product archive templates by elementor plugin, one template is for all products , the other one is for “ÓPTICA” category.
    I clicked the category “ÓPTICA” in the product category filter(woocommerce-category-filter widget) , but the “ÓPTICA” product archive page can’t be loaded. (The product archive area is created by xstore-product-archives widget)
    I noticed that the other category such as “salud” (without specific product archive template) can be loaded very smooth.

    I disabled the Xstore plugin then tried to create product archive page in the staging site by woocommerce-category-filter widget and elementor-product archives widget. I also created two templates as same as above. However,This issue disappeared.

    Please find the store link in the attachment.

    Could you help me resolve this issue?

    Thank you

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    #423712 Copied Theme version: 9.4.4
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