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The changes I made in footer template dont show

This topic has 5 replies, 3 voices, and was last updated 4 months, 2 weeks ago ago by Andrew Mitchell

Lyes

Participant

August 5, 2024 at 02:12

Hi
I tried to modify a template footer, I resized some block, and add new informations.
Whem I modify a text, the font and color stay as made by the template.
But when I add new information and resize the bloc, the font dont folow the template .
So what I am missing.
Thanks in advance

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#408760 Copied Theme version: 9.3.16

4 Answers

Rose Tyler

Support staff

August 5, 2024 at 07:42

Hello Lyes,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#408787 Copied

Lyes

Participant

August 5, 2024 at 13:19

Hi
Before all I want to thank you for your quick assistance.
As your guidance, I created an admin acount to check where the probleme is.
I want to inform you that I checked in the Cpanel at the PHP option, I saw that “Max Input Time = -1”, Is it ok?
And If you can advice me about what extention work well with Xstore? for cache and security for exemple.

Thank you again, Waiting for your response.

Please contact administrator
for this information.

#408851 Copied

Rose Tyler

Support staff

August 5, 2024 at 13:31

Hello Lyes,

We appreciate your prompt response.

– We’ve disabled “Static Blocks Cache” and “Remove Query Strings From Static Resources” via Theme Options > Speed optimization.
Please try to edit the Footer now via XStore Builders > Footer > edit template. Let us know the result. If the issue persists, please record a video of your actions and the problem.

– As we can see, in WooCommerce > Status on your site, the Max input vars is 2000 and this is the correct value.

– Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

– To enhance the security of your e-commerce website, we recommend considering several reputable security plugins:
1. Wordfence Security – Provides firewall and malware scan services designed to protect WordPress websites.
2. Sucuri Security – Offers security features like security activity auditing, file integrity monitoring, and malware scanning.
3. iThemes Security – Helps to prevent common issues and enhances user credentials with strong password enforcement and two-factor authentication.

Each of these plugins offers different features that can help secure your website from various threats. We suggest evaluating each option to determine which best meets your specific needs.

– Open up new topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/

We hope this information is helpful.

Best Regards,
8Theme’s Team

#408856 Copied

Andrew Mitchell

Support staff

August 8, 2024 at 20:01

Dear Lyes,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#409586 Copied
Tagged: changes, footer, templates, troubleshooting, update, woocommerce, wordpress
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The changes I made in footer template dont show

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