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The changes I make after saving them do not appear on the site

This topic has 4 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

SHAJBA

Participant

August 14, 2023 at 14:46

The changes I make after saving them do not appear on the site after working on settings like the header builder, top bar, or footer.

I have the most recent versions of the Xstore core and theme installed.

Please, immediate help

#364515 Copied Theme version: XStore v.9.1.13 (child v.1.0) WooCommerce version: Version 8.0.1

3 Answers

Rose Tyler

Support staff

August 14, 2023 at 14:59

Hello, SHAJBA,

Thank you for contacting us and for using XStore.

Please temporarily disable: Menu cache, Static blocks cache, and Remove Query Strings From Static Resources. These can be found under Theme Options > Speed Optimization.

Clear cache of browser or cache plugin (in case you are using cache plugin) and check if changes can be visible.

About the Footer we have a video – https://youtu.be/dedHEO443nE , maybe it will be helpful also.

Kind Regards,
8theme team

#364523 Copied

SHAJBA

Participant

August 14, 2023 at 15:03

I tried everything you suggested, but it didn’t work.

#364526 Copied

Rose Tyler

Support staff

August 14, 2023 at 15:09

Hello, SHAJBA,

We appreciate your prompt response.

Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Also, create temporary wp-admin access, so we can check your settings.

Thank you for your cooperation and we look forward to hearing from you.

Kind Regards,
8theme team

Please contact administrator
for this information.

#364527 Copied
Tagged: best selling woocommerce updates, effective woocommerce themes solutions, fix woocommerce themes changes, resolve woocommerce themes issue, woocommerce themes saving changes, woocommerce themes troubleshooting
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