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The content of the homepage is still the original content and cannot be edited now.

This topic has 63 replies, 2 voices, and was last updated 4 months ago ago by Rose Tyler

cocofu

Participant

March 26, 2024 at 10:06

The content of the homepage is still the original content and cannot be edited now.

Please, contact administrator
for this information.

#388635 Copied Theme version: 9.3.1

62 Answers

Rose Tyler

Support staff

March 26, 2024 at 10:28

Hello,

We would like to clarify whether you are referring to the demo content or the content that was present on the site prior to the theme installation. Please note that the demo content can be edited using Elementor, while any other content should be edited using the builder that was utilized for its creation.

To assist you further, we kindly request that you provide us with a link to the page in question along with temporary wp-admin access. This will enable us to examine how the editor functions on your site and offer the necessary support.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#388637 Copied

cocofu

Participant

March 26, 2024 at 10:37

Please tell me first where I need to edit the question section on my home page.

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for this information.

#388638 Copied

cocofu

Participant

March 26, 2024 at 10:38

Where to edit the changes in the middle part of the home page.

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for this information.

#388640 Copied

cocofu

Participant

March 26, 2024 at 10:40

I need to change this content. I used to use WP and it was on the homepage.

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for this information.

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#388641 Copied

Rose Tyler

Support staff

March 26, 2024 at 10:48

Hello,

Thank you for providing the screenshot. To proceed with editing the late content on the homepage, please follow the instructions provided in the accompanying screenshots: https://prnt.sc/yjFYiYnsuDAC > https://prnt.sc/k1v5fZMQ12UX https://prnt.sc/9Xn6G-TGuvzR ;
https://prnt.sc/mwTFe9jxIo87 > https://prnt.sc/YKMiPLu9QfNk

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
The 8Theme Team

#388642 Copied

cocofu

Participant

March 26, 2024 at 11:03

Thank you, thank you for your patience in answering

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for this information.

#388643 Copied

cocofu

Participant

March 26, 2024 at 11:11

https://patiomistingkit.com/shop/,

This store content, if I upload the products I produce, do I need to upload the products in | WooCommerce?

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#388644 Copied

cocofu

Participant

March 26, 2024 at 11:24

I would like to ask a question: do all xstore products need to be edited using Elementor?

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for this information.

#388646 Copied

Rose Tyler

Support staff

March 26, 2024 at 11:28

Hello,

Please be informed that the shop page will automatically display all products listed under Dashboard > Products within your WooCommerce platform.

You have the flexibility to add new products to your WooCommerce store either by creating them manually, importing them in bulk, or by modifying the existing demo products to suit your needs.

Read more – https://woo.com/document/managing-products/

Best regards,
The 8Theme Team

#388647 Copied

Rose Tyler

Support staff

March 26, 2024 at 11:30

Hello,

“do all xstore products need to be edited using Elementor?” – description of demo products was created using Elementor, so can be edited using Elementor only. In case you create new products, the Elementor is not obligatory

Best regards,
The 8Theme Team

#388648 Copied

cocofu

Participant

March 28, 2024 at 14:31

Hello, excuse me, I would like to ask you, if I want to change the drop-down, where can I change it?

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for this information.

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#388954 Copied

Rose Tyler

Support staff

March 28, 2024 at 14:42

Hello,

Thank you for getting in touch with us.

For the modifications you require, kindly navigate to the ‘Appearance’ section, then select ‘Menus’. From there, you will be able to locate the specific static block that needs editing. Please refer to this screenshot for guidance: https://prnt.sc/estHV4RFA8fw

Best regards,
The 8Theme Team

#388956 Copied

cocofu

Participant

March 28, 2024 at 14:52

Why is this empty?

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for this information.

#388958 Copied

Rose Tyler

Support staff

March 28, 2024 at 15:04

Hello,

Could you please clarify what you are referring to as empty? We kindly request that you provide a more detailed description of the issue along with any relevant screenshots.

Best regards,
The 8Theme Team

#388960 Copied

cocofu

Participant

March 28, 2024 at 15:16

Mega Menus is empty when clicked

Please contact administrator
for this information.

#388961 Copied

Rose Tyler

Support staff

March 28, 2024 at 15:38

Hello,

We kindly request that you either record a video of the steps you are taking so that we may provide precise guidance on where to click, or alternatively, grant us temporary wp-admin access. Due to the brevity and lack of clarity in your explanation, we are unable to provide a definitive solution as the issue you describe is not visible to us.

Best regards,
The 8Theme Team

#388962 Copied

cocofu

Participant

March 28, 2024 at 15:49

Please look at the picture. I clicked on the Mega Menus and it was empty without any text.

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#388965 Copied

cocofu

Participant

March 28, 2024 at 15:54

Why did I click Mega Menus empty?
The text below is a WP tip

It appears as Your theme does not natively support menus,

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for this information.

#388966 Copied

Rose Tyler

Support staff

March 28, 2024 at 15:59

Hello,

We have noticed that the actions taken on your end do not align with the instructions we previously provided https://prnt.sc/eZgEYM7H_MOs

The mega menu displayed in the screenshot you provided is a new feature that was not utilized in the demo you imported. To edit the current menu on your website, please follow the instructions as depicted in the attached screenshot – https://prnt.sc/eZgEYM7H_MOs

Additionally, we recommend reviewing the video tutorials provided to ensure a smooth editing process https://youtu.be/JiI6qDaVtY4?feature=shared https://www.youtube.com/c/8theme/videos

Best regards,
The 8Theme Team

#388967 Copied

Rose Tyler

Support staff

March 28, 2024 at 16:01

Hello,

“Why did I click Mega Menus empty?” – this is a new feature that is not used on the demo you imported, so it is empty, and this is correct.

“It appears as Your theme does not natively support menus,” – Our theme incorporates a Header Builder feature that enables you to position menus anywhere within the header. As such, there are no settings for ‘Manage Menu Locations’.

Best regards,
The 8Theme Team

#388968 Copied

cocofu

Participant

March 30, 2024 at 08:35

Hello, I want to change the content directly without changing the template. I am changing the image of the template, but it has not changed at all when I open it on the website. Why?
https://patiomistingkit.com/

I changed the pictures and saved them all

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for this information.

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#389248 Copied

cocofu

Participant

March 30, 2024 at 08:41

I also want to change some information and some pictures of the product. Why can’t I edit it through Elementor?

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#389249 Copied

Rose Tyler

Support staff

March 31, 2024 at 07:55

Hello,

Please accept our apologies for the delayed response due to the weekend.

We can’t log in. Please provide the correct wp-admin access.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#389344 Copied

cocofu

Participant

April 4, 2024 at 02:04

https://pocketpanda.us/

Hello, I changed my domain name. Why can I only open the homepage and not other pages?

Please contact administrator
for this information.

#389911 Copied

cocofu

Participant

April 4, 2024 at 02:51

Regarding other pages that cannot be opened, I have found a solution. Thank you for bothering you.

Please contact administrator
for this information.

#389912 Copied

Rose Tyler

Support staff

April 4, 2024 at 07:20

Hello,

We would like to express our gratitude for informing us about the resolution of the issue.

Kind Regards,
8theme team

#389927 Copied

cocofu

Participant

July 4, 2024 at 16:14

https://hautecouture-co.com/?page_id=8060
https://hautecouture-co.com/?page_id=8060&et-wishlist-page
https://hautecouture-co.com/?page_id=8060&et-compare-page
Why is my account 404 and I can’t register?

Please contact administrator
for this information.

#403149 Copied

Rose Tyler

Support staff

July 4, 2024 at 20:36

Hello,

Please provide temporary wp-admin access and we will be able to check your settings.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please be informed that you will have the ability to delete this account once your queries have been addressed.

Thank you for your cooperation.

Kind Regards,
8theme team

#403169 Copied

cocofu

Participant

July 15, 2024 at 03:22

2222

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#404700 Copied
Tagged: non-editable homepage, original content woocommerce, woocommerce templates, woocommerce wordpress original, wordpress homepage content
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