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The correct header is not displayed in the front end.

This topic has 5 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Awais Ahmed

hepart

Participant

July 26, 2022 at 13:12

The frontend does not show the header that I edit in the backend.
When I go to Edit Header, I see the correct version. When I publish the page, a different version appears. This is the case after updating to the latest xstore version. I have already switched all plugins off and on. Tested the Elementor experiments. Cleared the cache…etc. what could it be.

#330494 Copied Theme version: .8.2.4 WooCommerce version: 6.7.0

4 Answers

Abram

Participant

July 26, 2022 at 15:08

I have the same problem.

I can do everything in customizer but when I click on save it is not visible on the frontend. When I return to the customizer, the modified version remains and the publish button is immediately green. As a sign that I have to publish.

Wordpress 6.0.1 Theme version: .8.2.4

#330499 Copied

Awais Ahmed

Participant

July 27, 2022 at 07:27

Hello, @hepart,

Thanks for using our Theme.

Your site is at maintenance mode and you didn’t share your site access with us so I am unable to check your issue on live.

First, go to Theme Options > Speed Optimization > Remove Query Strings From Theme Static Resources > disable this option. Clear cache and check the frontend after that.

If your issue is not resolved then please share the Wp-admin access of your site in the private content area with us and if possible share a video of your issue.

Regards 8Themes Team.

#330523 Copied

hepart

Participant

July 27, 2022 at 07:53

I will send you the login

Please contact administrator
for this information.

#330524 Copied

Awais Ahmed

Participant

July 27, 2022 at 09:01

Hello, @hepart,

I have checked your site and you are using multiple headers, I have just setup header conditions and you can see the correct header now on your website front end please watch the video for better reference: https://streamable.com/bof4k6

For using multiple headers it is necessary to set up header conditions as per your requirements.

For using/creating multiple headers Watch the video here: https://www.youtube.com/watch?v=BpeXfzNwkOc

Regards 8Themes Team.

#330535 Copied
Tagged: front-end, header, templates, woocommerce, wordpress
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The correct header is not displayed in the front end.

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