The countdown page dont work in the sales booster options of the theme

This topic has 8 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

  • Avatar: PEYO
    PEYO
    Participant
    May 4, 2023 at 20:32

    Dear Customer Service,

    I am writing to report an issue with the sales booster options of the theme. Specifically, the countdown page does not seem to be working properly. As a result, our website is not able to effectively utilize this feature to boost sales.

    screenshot : https://snipboard.io/UhDzMk.jpg

    I would appreciate it if you could look into this issue and provide a solution as soon as possible. Please let me know if you require any further information from my end.

    Thank you for your attention to this matter.

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 5, 2023 at 09:12

    Dear PEYO,

    Thank you for contacting us and for using XStore.

    Please provide the URL of your site and temporary wp-admin access.
    Also, describe the problem in more detail.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    Avatar: PEYO
    PEYO
    Participant
    May 5, 2023 at 09:57

    of course !

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 5, 2023 at 10:46

    Dear PEYO,

    Thank you for your response.

    Please check how it works now – https://prnt.sc/cw-s0ngXBIM9 > https://prnt.sc/lEROta2EOZHx

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: PEYO
    PEYO
    Participant
    May 5, 2023 at 11:35

    thanks !

    i just don’t want any timer option, just the text + emojis 🙂

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 5, 2023 at 12:12

    Dear PEYO,

    You’re welcome!

    Kind Regards,
    8theme team

    Avatar: PEYO
    PEYO
    Participant
    May 5, 2023 at 12:17

    no, you didnt read my message :

    i don’t want the timer option.

    is it possible to remove it ?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 5, 2023 at 12:19

    Dear PEYO,

    Yes, it is possible. Please check.

    Kind Regards,
    8theme team

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The issue related to '‘the countdown page dont work in the sales booster options of the theme’' has been successfully resolved, and the topic is now closed for further responses

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