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The coupon entry link on checkout doesn’t work

This topic has 3 replies, 3 voices, and was last updated 12 months ago ago by Andrew Mitchell

ianbarker24

Participant

May 1, 2024 at 09:23

On checkout when trying to enter a coupon code the link doesn’t do anything but reload he page. I checked this on another of my sites running the xstore theme and same issue.

I also checked it on a different browser and still not working even after cache cleared.

Coupons are enabled in the Woocommerce settings.

I have created a coupon which should apply ‘crazymay10’

The latest version of woocommerce plugin is in use 8.8.3

Can you take a look and help please?

Please, contact administrator
for this information.

#393590 Copied Theme version: 9.3.8

2 Answers

Luca Rossi

Support staff

May 1, 2024 at 10:03

Dear @ianbarker24,

We hope this message finds you well. It appears that the issue you are experiencing is associated with the Jetpack WooCommerce Analytics feature. We kindly request that you disable this function to resolve the problem.

For further details, please refer to the following link: [https://wordpress.org/support/topic/woocommerce-checkout-coupon-cant-add/](https://wordpress.org/support/topic/woocommerce-checkout-coupon-cant-add/).

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

#393599 Copied

Andrew Mitchell

Support staff

May 1, 2024 at 12:00

Dear ianbarker24,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#393612 Copied
Tagged: checkout coupon link issue, fix woocommerce coupon problems, resolve checkout link errors, woocommerce coupon entry solutions, wordpress checkout coupon fixes, wordpress woocommerce templates
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