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The custimztor not working and making a wordpress error

This topic has 3 replies, 2 voices, and was last updated 8 months, 3 weeks ago ago by Tony Rodriguez

Tal

Participant

March 28, 2024 at 17:22

hey the custimztor not working and showing fatal error

added the WP-admin detials.

Please, contact administrator
for this information.

#388985 Copied Theme version: 9.3.2

2 Answers

Tal

Participant

March 28, 2024 at 18:14

added the message from wordpress that i get to my email

Files is visible for topic creator and
support staff only.

#388994 Copied

Tony Rodriguez

Support staff

March 29, 2024 at 07:08

Hello, @Tal,

1/ We appreciate you contacting us regarding the issue you have encountered. We understand that you are experiencing a problem maybe related to custom modifications within your XStore theme.

Furthermore, we recommend that you enable debug mode in WordPress to ascertain the precise error that is occurring on your website. This step will help to guide us towards an appropriate solution. For instructions on how to enable debug mode, please visit the following link: https://wordpress.org/support/article/debugging-in-wordpress/

2/ Downgrade PHP version to 8.0 or 8.1.

Should you require any further assistance or have additional information to provide, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

#389023 Copied
Tagged: correct woocommerce theme customizer problem, fix woocommerce theme customizer error, repair customizer issue in wordpress, resolve wordpress customizer not working, troubleshoot woocommerce themes error, wordpress woocommerce customizer error solution
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