The customer new review field in the single product page is getting down

This topic has 4 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: Stelian
    Stelian
    Participant
    June 12, 2023 at 10:25

    The customer new review field in the single product page is getting down under the image from description section. Please help me to find a way to solve it.
    Another issue is the text columns went to much to the left. This problem is on laptop wiev, On mobile it is ok.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 12, 2023 at 13:03

    Hello, Stelian,

    Thank you for contacting us and for using XStore.

    Could you provide temporary wp-admin access? We need to check your settings.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: Stelian
    Stelian
    Participant
    June 12, 2023 at 15:05

    Here it is 🙂
    Thank you

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 12, 2023 at 15:33

    Hello, Stelian,

    Thank you for your response.

    1/ We’ve disabled the sticky option for a section with reviews via the Single Product Builder.
    2/ We added paddings for the section with the Full Description element. Please clear cache of browser and check now.

    Kind Regards,
    8theme team

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The issue related to '‘The customer new review field in the single product page is getting down’' has been successfully resolved, and the topic is now closed for further responses

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