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The demo themes fall apart and the site becomes unusable

This topic has 11 replies, 3 voices, and was last updated 6 months, 3 weeks ago ago by Luca Rossi

GrecuN

Participant

July 26, 2024 at 20:17

Hello,
I encounter a problem that repeats itself on several hostings on which I tested the demo theme.
I have tried several demo themes up to the present time with the idea of staying in the end with one of them.
The big problem is that every time, after about 48 hours, all the tried demos fall apart. The site almost becomes unusable
Many of the advertising images disappear; the logo disappears and even the area where the logo should have been. So it is not possible to return “Home”.
Sometimes there are errors on the page.
Can you help me tell me what the problem is that something like this happens?
For example: Electronic Mega Market theme or Niche Market 02 theme.

Regards,

#407203 Copied Theme version: 9.3.16

10 Answers

Rose Tyler

Support staff

July 28, 2024 at 08:22

Hello GrecuN,

Thank you for reaching out to us.

Could you please record a video of your actions and the problem?

Best Regards,
8Theme’s Team

#407327 Copied

GrecuN

Participant

July 29, 2024 at 14:36

Hello
The 48 hours have passed and my website has fallen apart.
Much of the xstore demo is gone.
I do not know what happens.
Can you help me?
I’m attaching the screenshot, but you can go to http://www.zglobiul.ro and you’ll see what I’m talking about

Thank you!
Regards,

Files is visible for topic creator and
support staff only.

#407606 Copied

GrecuN

Participant

July 29, 2024 at 15:04

Date de logare

Please contact administrator
for this information.

#407613 Copied

Rose Tyler

Support staff

July 29, 2024 at 15:46

Hello GrecuN,

Please provide temporary wp-admin access, not Cpanel.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password.

Additionally, we have noticed that there are some images missing from your site. We recommend contacting your hosting provider to address this issue https://gyazo.com/ab3843ff28617e824638301760c1c6ff

Thank you for your attention to these matters.

Best Regards,
8Theme’s Team

#407629 Copied

GrecuN

Participant

July 30, 2024 at 04:12

Hello

Please contact administrator
for this information.

#407693 Copied

Luca Rossi

Support staff

July 30, 2024 at 09:17

Hi @GrecuN,

Please edit your header with the Elementor, we’ve added the link to private content area.

Then change Edit Site Logo > change Site Logo: https://prnt.sc/5vLu39xyJfh2

Do you want us to import the Niche Market 02 demo for you?

Please note that import demo will delete the existed products.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#407768 Copied

GrecuN

Participant

July 30, 2024 at 11:27

Hello

I would appreciate your help to install Niche Market 02.
Maybe you can set it so that I don’t lose the demo data after installation.
I know that the data imported until now is lost, but it is not a problem. I reimport them.
You can install Niche Market 02.

Thank you!

Regards,

#407808 Copied

Luca Rossi

Support staff

July 30, 2024 at 14:53

Hi @GrecuN,

The Niche Market 02 Demo Successfully Installed.

Could you please check again?

Thank you!

#407890 Copied

GrecuN

Participant

July 30, 2024 at 15:52

Hello,

Thank you very much for your help.
I notice that the theme is installed.
Is there a problem if it was installed over the other theme, even if that theme was uninstalled?

Regards,

#407917 Copied

Luca Rossi

Support staff

July 31, 2024 at 05:06

Hi @GrecuN,

In this case, you just need to delete the contents are related to Niche Market 02 Demo.

That step will be included when you install a new demo.

Best Regards,
8Theme’s Team

#407977 Copied
Tagged: demo themes issues, fix woocommerce themes, improve woocommerce usability, reliable wordpress templates, site unusable problems, woocommerce wordpress templates, wordpress templates solutions
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