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The demo was not fully imported. It did not import the header.

This topic has 10 replies, 3 voices, and was last updated 4 weeks, 1 days ago ago by Alex Carter

EdmondS

Participant

March 9, 2025 at 23:20

Hello, I have purchased your theme and I want to use it. I have been using electro theme at the moment and your theme seems very interesting to me but I am having trouble installing it and I am very frustrated. I imported the demo and the header does not appear.
Please import the demo first because I am an amateur and this is very frustrating for me. The store has been functional and I have stopped working just to change the theme. I do not have much time to waste so I would really appreciate your help.
Thank you for your help

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9 Answers

Rose Tyler

Support staff

March 10, 2025 at 08:13

Hello,

Thank you for reaching out to us and for choosing our theme.

We’ve imported demo content on your site.

https://www.8theme.com/documentation/xstore/troubleshooting/what-to-do-if-the-header-content-is-not-visible-after-import/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

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EdmondS

Participant

March 10, 2025 at 10:52

Thanks for your work.
1- I see that the page loads more slowly. Your demo is faster. I know there are several factors but it seems more like a theme issue and not optimization. I have Sitegrund hosting on the GrowBig plan. Please check what you can do. Thank you very much. Please check the video.
2- Also when you click on the image after it opens there is no X (Close) button. You have to go back to go to the product

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Rose Tyler

Support staff

March 10, 2025 at 15:09

Hello, EdmondS,

1/ Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

2/ https://prnt.sc/jcVzEvv5h8wx – Please check how it works now.

Best Regards,
8Theme’s Team

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EdmondS

Participant

March 13, 2025 at 23:00

Hi,
I want to change the underlined names. When I change them, the page is distorted. Can you please tell me how to change the underlined names without damaging the page? I want to change the theme name

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Rose Tyler

Support staff

March 14, 2025 at 08:23

Hello, EdmondS,

A WordPress child theme is a theme that inherits the functionality of the parent theme. With a child theme, you can make modifications or add additional functionality to the parent theme. The child theme offers the safest and easiest way to modify an existing theme, whether you want to make a few small changes or extensive ones.

You can rename the child theme (in style.css file of this theme), but do not change the name of the parent theme and template name in the mentioned file ( https://prnt.sc/6huivZ0D6aEu – https://developer.wordpress.org/themes/advanced-topics/child-themes/ ). Check this topic – https://www.8theme.com/topic/failed-to-update-the-update/ You can re-name the parent theme later when work on the site is finished, but we won’t recommend it because you won’t be able to use auto-update in the future and need to update the theme manually.

White Label Branding plugin allows you to customize the XStore theme Control Panel, customizer styles, theme preview image with your personal branding according to your needs.
The plugin is suitable for developers who have many clients or for those who want to reflect their unique brands while creating websites. From now you don’t need additional coding to personalize theme Control Panel and theme options. It saves both: time and money.
For more details, please refer to the following documentation: https://www.8theme.com/documentation/xstore/plugins/white-label-branding-plugin/

We hope this information is helpful.

Best regards,
8Theme’s Team

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EdmondS

Participant

March 16, 2025 at 22:45

Hi again,
1- I see a lot of you capitalizing some sentences. I don’t want them to be capitalized, how can I fix it?Screenshot_1
2- I want to change the size and color of the price Screenshot_2.png
3- I don’t know when it was made like this, it was like in the demo but I don’t know. Please can you tell me how I can make it like the demo. Screenshot_3.png
4- Where can I change the color? Screenshot_4.png, Screenshot_7.png
5- How can I remove this button? Screenshot_5.png
6- How can I move this table to the left? Screenshot_6.png

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Rose Tyler

Support staff

March 17, 2025 at 10:11
Hello, EdmondS,

Thank you for reaching out to us. Please find the answers to your queries below:

1. XStore Builders > Single Product Builder via Elementor > edit template – https://prnt.sc/f2r9yB-AREPX https://prnt.sc/kPK0lHmJiiM_

2. XStore Builders > Single Product Builder via Elementor > edit template > Custom CSS code can be used, for example – https://prnt.sc/swE6AvhTguNI

3. XStore Builders > Single Product Builder via Elementor > edit template > https://prnt.sc/7HlBrkQQe3GT

4. Theme Options > Styling > Main Color or use custom CSS code in Theme Options > Theme custom CSS:

.cart ins .amount, .price ins .amount, .product-price ins .amount { color: red; }

5. Theme Options > Footer > Back to top button

6. Theme Options > Theme custom CSS:

#cookie-notice { right: unset; left: 1vw; }

Warm Regards,
The 8Theme Team
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EdmondS

Participant

March 21, 2025 at 23:14

Hi,
1- Why are only 3 products displayed in the cart when there are 5 products? Can you please adjust it?
2 Please can you help me how to change it to appear as in screenshot_1. Currently it is appearing as screenshot_2
3- I tried very hard to find where this translates to, but to no avail. screenshot_3
Thank you for support

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Alex Carter

Support staff

March 22, 2025 at 09:34

Hello, EdmondS,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ To adjust the number of products displayed in the cart, please navigate to Header Builder with Elementor > edit template > Cart settings > Off-Canvas/Dropdown > Products Amount > set the desired value.

2/ The message you are currently seeing was generated using the Cookie Notice & Compliance for GDPR/CCPA plugin. We recommend checking the settings of this plugin. If the current configuration does not meet your requirements, you may consider replacing it with an alternative plugin of your choice.

3/ Follow this article to create translations for the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ and then you will find desired strings in Loco Translate > Plugins > XStore Core > edit translation.

Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

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