Return to previous page

The difference in display between different devices.

This topic has 8 replies, 2 voices, and was last updated 2 months, 4 weeks ago ago by Rose Tyler

bzzxzz

Participant

July 7, 2024 at 07:35

When dragging or resizing the window, blank areas always appear.
This issue also occurs across different devices.
I’ve tried many solutions, but the results have not been satisfactory.
I would like to inquire if there is a better solution available?

Here is the translation:

When I drag or resize the window, there are always blank areas that appear.
The same issue occurs on different devices.
I’ve tried many methods, but the effects have not been very good.
I would like to consult if there are any better solutions?

Files is visible for topic creator and
support staff only.

#403423 Copied Theme version: 9.3.14

7 Answers

Rose Tyler

Support staff

July 7, 2024 at 08:46

Hello,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#403433 Copied

bzzxzz

Participant

July 8, 2024 at 09:22

Private Content

Hello, I tried to create an administrator account,
can you try if it works?

Please contact administrator
for this information.

#403535 Copied

Rose Tyler

Support staff

July 8, 2024 at 09:52

Hello,

BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information, please use the Private Content area.
We’ve edited your message and moved wp-admin access into the Private Content area.

Please clear the cache and check the Shop page now.

Best Regards,
8Theme’s Team

#403544 Copied

bzzxzz

Participant

July 9, 2024 at 04:44

Okay, thank you, I will pay attention in the future.
But regarding the initial problem, I still hope to find a solution, thank you.

#403699 Copied

Rose Tyler

Support staff

July 9, 2024 at 06:44

Hello,

We appreciate your prompt response.

“But regarding the initial problem, I still hope to find a solution, thank you.” – the space issue was solved for your Shop page.

Best Regards,
8Theme’s Team

#403712 Copied

bzzxzz

Participant

July 9, 2024 at 07:42

Thank you. It would be great if you could tell me how to operate. (Of course, if it’s particularly complex, just consider my question as not asked.)
Also, regarding the text issue, the layout style still changes when resizing the window.

谢谢，如果您能告诉我怎么操作就更好了。（当然特别复杂的话，就当我没问）
还有关于文字的问题，在拖动窗口的时候，依旧会改变排版的样式。

Files is visible for topic creator and
support staff only.

#403733 Copied

Rose Tyler

Support staff

July 9, 2024 at 11:31

Hello,

We hope this message finds you well. We are writing to inform you that we have implemented some updates to the “Categories Block” static block on your Shop page. To ensure that these changes are reflected on your end, we kindly ask that you clear all caches, including browser and plugin caches.

Please review the updated block at your earliest convenience and do not hesitate to contact us should you have any questions or require further assistance.

Best Regards,
8Theme’s Team

#403793 Copied
Tagged: adaptive woocommerce templates, cross-device compatibility, device display differences, optimized device display, responsive woocommerce themes, woocommerce display variations, wordpress woocommerce templates
Viewing 8 results - 1 through 8 (of 8 total)