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The distance between the header and the internal section

This topic has 6 replies, 3 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

MAHDAR

Participant

May 23, 2023 at 19:39

Hello good time
How can we eliminate this gap between the header and the element slider?
And the slider distance is 0.

Please, contact administrator
for this information.

#357477 Copied Theme version: 9.1.5

5 Answers

Tony Rodriguez

Support staff

May 24, 2023 at 05:21

Hello @MAHDAR,

Thank you for reaching out to us.

We have reviewed your website and did not find any gaps. Please refer to the screenshots provided at the following links: https://postimg.cc/F74SdS1h & https://postimg.cc/gwQXYXfF

It appears to be a cache issue on your end. We suggest that you clear the cache of your website and browser and check again.

Additionally, the WordPress admin login details you provided are not correct/working.

Best Regards,
8Theme’s Team

#357488 Copied

MAHDAR

Participant

May 24, 2023 at 07:28

Hello again, we bought another license from you without support because we bought a license for fendo.ch with support

We did not provide support for the new site related to Fendo sewing

This is the site address, if possible, check it, thanks

Please contact administrator
for this information.

#357501 Copied

Tony Rodriguez

Support staff

May 24, 2023 at 07:57

Hello MAHDAR,

Thank you for providing us with the correct site URL. We have inspected your site and found that the issue you are facing is due to the margin you have set for that element.

To resolve the issue, please remove the margin-top. Please refer to the screenshot provided at the following link: https://postimg.cc/crjCwTqn

If the issue persists, please share your site’s WordPress Admin Login details in the private content area of this topic so that we can further investigate and assist you.

Best Regards,
8Theme’s Team

#357505 Copied

MAHDAR

Participant

May 24, 2023 at 08:51

thanks for your help
The information was sent in private

Please contact administrator
for this information.

#357516 Copied

Rose Tyler

Support staff

May 24, 2023 at 12:13

Hello MAHDAR,

We’ve checked your Home page but the content can’t be fully loaded, so we checked WooCommerce error log – https://prnt.sc/SXB4l0H931if
There are errors from plugins, we would recommend you disable the mentioned WooCommerce Product Add-ons plugin or contact support of the plugin.

Best Regards,
8Theme’s Team

#357548 Copied
Tagged: header, themes, woocommerce, wordpress
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