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The dokan create product page form does not show fully. category field not clickable

This topic has 2 replies, 2 voices, and was last updated 33 minutes ago ago by Tony Rodriguez

  • Avatar: kirushanth28
    kirushanth28
    Participant
    December 12, 2024 at 05:01

    I am encountering multiple issues with the Dokan Create Product Page, which are significantly impacting its functionality. Several expected form fields are missing, the category selection field is visible but unclickable, and the submit button does not appear. These problems prevent vendors from completing and submitting product entries, disrupting the overall product creation process. https://beautymart.lk/dashboard/products/?product_id=0&action=edit&_dokan_edit_product_nonce=b6c95c6fff

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    #427296 Copied Theme version: 9.4.5
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 12, 2024 at 07:02

    Hello, @kirushanth28,

    Thank you so much for purchasing our theme and contacting our support center.

    To address the issue you are experiencing, we kindly recommend rolling back the Dokan plugin to version 3.13.1. Once reverted, please check to ensure that everything is functioning as expected.

    We trust this solution will be helpful. Should you require any further assistance, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

    #427307 Copied
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