The elememtor panel just keeps loading no future loading

This topic has 2 replies, 2 voices, and was last updated 1 days, 20 hours ago ago by Tony Rodriguez

  • Avatar: likith
    likith
    Participant
    January 4, 2025 at 12:17

    the elememtor panel just keeps loading its practically not useable i have attached the screenshot of both system status and error image

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    support staff only.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 4, 2025 at 12:58

    Hello, @likith,

    Thank you for contacting us and for using XStore.

    1/ We kindly request that you consult the official documentation provided by Elementor to address this issue. You can find the relevant guide by following this link: (https://elementor.com/help/elementor-widget-panel-not-loading/). This guide outlines the necessary steps to resolve the problem with the widget panel not loading.

    We trust that you will find this resource valuable and that it will effectively assist you in troubleshooting the issue.

    2/ Please Check System Requirements:

    Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here: https://ibb.co/tZwzJSv
    We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

    For this please contact your service provider and ask them to fix it.

    After that, Please clear your browser cache, server cache, or any cache mechanism and recheck again.

    3/ We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best Regards,
    8Theme’s Team

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