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The featured image is not visible in the metaboxes

This topic has 4 replies, 2 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

  • Avatar: Alberto_Ferrante
    Alberto Ferrante
    Participant
    March 16, 2021 at 13:36

    As you can see from the attached image, the featured image is not present among the metaboxes.
    How do i activate it?

    https://ibb.co/ydD25p7

    #279555 Copied Theme version: 7.2.5 WooCommerce version: latest
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2021 at 14:00

    Hello,

    Check how it is when the Storefront theme is activated on your site.

    Regards

    #279562 Copied
    Avatar: Alberto_Ferrante
    Alberto Ferrante
    Participant
    March 16, 2021 at 14:13

    I activated the Storefront theme but nothing has changed.
    I await a solution, thanks

    #279565 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2021 at 15:03

    In this case, the situation is independent of our theme.
    Try to contact the support of WooCommerce.

    Regards

    #279579 Copied
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