The filter does not work after changing the website theme

This topic has 2 replies, 2 voices, and was last updated 52 minutes ago ago by Rose Tyler

  • Avatar: DolphinRC
    DolphinRC
    Participant
    March 14, 2025 at 04:20

    We met some problems when building the website. I have set the main directory and subdirectory, but only the subdirectory is displayed in the shop page. How should I display both the main directory and the subdirectory at the same time? I have also purchased product filters, but they still do not work. So I guess this may be the reason for the theme of the website.

    I want to know how to solve this problem?

    Files is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2025 at 08:03

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

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