The filter for products in the second language does not work

This topic has 2 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Rose Tyler

  • Avatar: st7878
    st7878
    Participant
    April 29, 2022 at 17:07

    hello. all attributes are translated and assigned to products. everything worked before. I don’t know when it stopped working, haven’t used it in a long time.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 30, 2022 at 14:33

    Hello,

    1/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
    2/ Try to go to WooCommerce > Status > Regenerate the product attributes lookup table > regenerate all the products you have and try to filter after that.

    Regards

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