Return to previous page

The first related product image is not displayed

This topic has 4 replies, 3 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

Nafer Velaides

Participant

May 24, 2023 at 00:55

Hello…

The first image of the related product is shown when the product is entered, but when I pass the mouse pointer over the images that have that product, it no longer shows the first image, but the others, and a blank space remains

https://maxxiferreteria.com/wp-content/uploads/2023/05/error11.png

How could I fix it.

Thank you

Please, contact administrator
for this information.

#357484 Copied Theme version: 9.1.5

3 Answers

Tony Rodriguez

Support staff

May 24, 2023 at 05:50

Hello @Nafer Velaides,

Thank you for selecting XStore as your WooCommerce WordPress theme.

We have deactivated the Autoptimize, Jetpack, and LiteSpeed Cache plugins on your site, which has successfully resolved the issue.

Additionally, you can view the result in your site’s customizer mode. To view the result on the front end of your site, this is likely due to the server cache (CDN) that is enabled on your site, as shown in the screenshot: https://postimg.cc/Mcq5w4JJ. We suggest that you contact your hosting provider to flush the server cache and disable the CDN while you are in the development process.

If the changes you make in the Customizer are not reflected on the page, it is likely a caching issue. If the changes are visible in the Customizer, they should also be visible on the front end.

We recommend that you temporarily disable any CDN caching and cache plugins, clear your browser cache, and then check again.

We appreciate your business and thank you for choosing 8Theme’s Team.

Best Regards,
8Theme’s Team

#357496 Copied

Nafer Velaides

Participant

May 24, 2023 at 16:26

I already did the debugging in Cloudflare of the cache and it still doesn’t work in the visual part. I cleaned the browser and everything they say but still the same.

I disabled even Cloudflare and have it in developer mode which doesn’t keep any cache but still the same.

Any extra ideas why this problem?

Thank you

#357589 Copied

Rose Tyler

Support staff

May 25, 2023 at 08:22

Hello @Nafer Velaides,

Thank you for your response.

Please check the next screenshots – https://prnt.sc/MbjY02vsZ3KM > https://gyazo.com/3ba8ff206fbece8ef760edb17de40afe

Best Regards,
8Theme’s Team

#357656 Copied
Tagged: display, product image, themes, woocommerce, wordpress
Viewing 4 results - 1 through 4 (of 4 total)

The issue related to '‘The first related product image is not displayed’' has been successfully resolved, and the topic is now closed for further responses

The first related product image is not displayed

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection