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The following required plugin is currently inactive: XStore Core

This topic has 3 replies, 2 voices, and was last updated 4 years, 1 months ago ago by sahanudaya

sahanudaya

Participant

January 5, 2021 at 08:29

i installed xstore theme yesterday. when i install xstore core plugin, it shows a message “plugin installation failed, destination folder already exist”.
what is this problem.?
please help!
thanks.

#266757 Copied Theme version: .7.2.2

2 Answers

Rose Tyler

Support staff

January 5, 2021 at 08:43

Hello,

It looks the first installation of the plugin failed. So, connect to your server via FTP and remove the et-core-plugin folder. After that try to install XStore core plugin archive again via Plugins > Install new > upload. Plugin archive you can download here https://www.8theme.com/downloads
Or provide us with WP Dashboard and FTP access to your site and we’ll help you.

Regards

#266760 Copied

sahanudaya

Participant

January 5, 2021 at 09:31

Thank You very much. it’s working!!!

#266768 Copied
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The issue related to '‘The following required plugin is currently inactive: XStore Core’' has been successfully resolved, and the topic is now closed for further responses

The following required plugin is currently inactive: XStore Core

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