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The following required plugin is currently inactive: XStore Core

This topic has 2 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Tony Rodriguez

ngodup

Participant

April 1, 2024 at 09:41

I purchased the XStore theme a few days ago but faced issues. The following required plugin is currently inactive: XStore Core and even i tried to install it manually, even though I activated the theme . I also fixed all the issues related to system requirements or limitations. Additionally, I would like to know which plugins are required for the XStore theme demo grocery-market. Thank you in advance.

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#389488 Copied Theme version: 9.3.2

1 Answer

Tony Rodriguez

Support staff

April 1, 2024 at 10:09

Hello, @ngodup,

Thank you so much for purchasing our theme and contacting our support center.

We apologize for the inconvenience you’ve encountered. It appears that something has gone awry. We kindly ask that you first disable 3rd party plugins (including Kirki Customizer Framework plugin) on the site. After that again activate the XStore Core plugin on your site.

In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder.

You can find the zip files for plugins installation here – https://www.8theme.com/downloads/

Thank you for your understanding and cooperation.

2/ Please read our theme documentation here: https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

We look forward to hearing from you soon. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team.

#389491 Copied
Tagged: activating xstore core plugin, fix woocommerce xstore problem, resolve inactive xstore core, troubleshoot xstore core inactivity, wordpress woocommerce xstore issue, xstore core plugin activation
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