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The footer do not show up. - by Mish-o - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 7 years, 3 months ago ago by Amzy Leel

Mish-o

Participant

September 7, 2017 at 09:03

The footer doesn’t show up it says “Parse error: syntax error, unexpected end of file in /home2/mashari/public_html/wp-content/themes/royal/footer.php on line 120” instead.

Please, contact administrator
for this information.

#171801 Copied

11 Answers

Rose Tyler

Support staff

September 7, 2017 at 09:07

Hello,

Please provide wp-admin access in Private Content.

Regards

#171803 Copied

Mish-o

Participant

September 7, 2017 at 09:52

What do you mean? how to do that? i thought the private content is visible for moderators which is you right?

#171810 Copied

Rose Tyler

Support staff

September 7, 2017 at 10:09

Hello,

Yes, I need to check backend of your site so please provide me your Dashboard access.

Regards

#171814 Copied

Mish-o

Participant

September 7, 2017 at 11:06

May you just provide me with the theme footer code (footer.php) like standard code in the private content and i’ll just copy it and paste it. and if there anything you want to check just tell me and i’ll screenshot it for you.

#171831 Copied

Rose Tyler

Support staff

September 7, 2017 at 12:19

Hello,

What theme version do you use?
Please provide me screenshot of your footer widgets.

Regards

#171840 Copied

Mish-o

Participant

September 8, 2017 at 08:17

Tt says i’m using Version 1.0 (Royal Child theme)

i’ve provided a Url for my website so you can check the footer out and also the header disappeared and there was a royal video but suddenly it changed to an image.

Please, contact administrator
for this information.

#171909 Copied Theme version: 1.0 WooCommerce version: 3.1.2

Rose Tyler

Support staff

September 8, 2017 at 08:32

I need to know version of your parent theme, make sure that it is the latest http://prntscr.com/gijsh0
if needed please follow documentation and update theme
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Also, update all required plugins: https://www.8theme.com/download-plugins/
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.

Regards

#171910 Copied

Mish-o

Participant

September 8, 2017 at 20:58

Oh yes my bad brother, The version of the theme is 3.1.

I’ve tried that and Unfortunately it didn’t work for me and i believe it’s has something to do with Footer.php code.

I’ll provide you with my WP-admin Access in the private check out and hopefully you can fix it bro.

Please, contact administrator
for this information.

#171991 Copied

Amzy Leel

Participant

September 9, 2017 at 05:01

Hello,

I’ve updated your site footer with default footer.php of Royal theme.
It’s fixed now and you can check that.

You have some 3rd party plugin. that could altered your footer or you altered it manually.

Anyhow, you can add / change the footer elements now in Appearance > widget > footer

Regards,

#172001 Copied

Mish-o

Participant

September 10, 2017 at 09:12

Oh thankx bud.

#172024 Copied

Amzy Leel

Participant

September 10, 2017 at 09:28

You are welcome.

If you have any other questions do not hesitate to ask (in new post / topic)

Regards,

#172025 Copied
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