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The Homepage banner image get lost if jumped from e.g. Our Mission page

This topic has 14 replies, 2 voices, and was last updated 5 years, 2 months ago ago by Olga Barlow

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

September 23, 2019 at 11:35

Issue: sometimes, the Homepage banner image get lost if jumped / linked from e.g. Our Mission page http://144.208.71.24/~wwwlifebiotechco/our-mission/ , or from About Us page http://144.208.71.24/~wwwlifebiotechco/about-us/, etc., etc., ……(on these pages, then goto click menu “Home”, then it goes to homepage but the banner image sometimes get lost like in this screen shot: https://prnt.sc/p9r3cj

Please, contact administrator
for this information.

#221883 Copied Theme version: Version 5.5 WooCommerce version: Version 3.6.5

13 Answers

Olga Barlow

Support staff

September 23, 2019 at 17:23

Hello,

I don’t see described issue with the home slider https://gyazo.com/327d73ef31c6358c7c25802d808d1692
But I would suggest you to optimize slider images using Tinypng https://tinypng.com/ , you can save up tp 80% http://prntscr.com/p9wttv Also, install cache plugin. Because at this moment home page size is huge http://prntscr.com/p9wvkl and page speed is not very good and it could be one of the reasons of your problem – your browser just needs time to load slider image.

Regards

#221900 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

September 24, 2019 at 06:50

Thanks ! so, I also learned some good handy tools from you, like lightshot, gyazo, tinypng…. these are good value from using your theme 🙂

For the cache plugin, would you like to recommend a good / stable plugin? I used WP Fastest Cache (NOT good as it keeps eating up hosting space quickly), I used “WP Super Cache”, it is like so-so, just in case you may know any good cache plugin? Much appreciated.

And about the whole website performance reporting tool https://prnt.sc/p9wvkl , what is the tool and where I can use it as well?

Thanks again…

#221925 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

September 24, 2019 at 07:06

I just used tinyPNG to compressed the homepage banner image and replaced into website, but I just now still replicated the issue:

I was on Our Mission page http://144.208.71.24/~wwwlifebiotechco/our-mission/, then click the menu “Home”, then I got this same problem, banner image get lost, and the page I think was truly downloaded… https://prnt.sc/pa4pye

#221926 Copied

Olga Barlow

Support staff

September 24, 2019 at 14:23

Hello,

We are glad to hear that our comversation is helpful for you 🙂
1) One of the best cache plugins is WPRocket but it’s paid extention. W3 Total cache (free plugin) also is not bad. You may try.
To test site speed you can use https://tools.pingdom.com/ or https://gtmetrix.com

2) We still don’t see any problem with that page https://gyazo.com/cdc5a40e3d01b821d224ca9a8f1a5e37
Did you try to check the home page using another browser and another PC? Maybe you have some extention that blocks that image.

Regards

#221945 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

September 25, 2019 at 08:11

Thank you Olga for the great tips !!

One more thing seems nowhere to adjust… So for the sub-menu, when we navigate to one page e.g. About Us page http://144.208.71.24/~wwwlifebiotechco/about-us/, or e.g. one Product page http://144.208.71.24/~wwwlifebiotechco/product/grape-extract-antioxidant-mask/ , then the main menu of “SCIENCE”, or “Ovelia Beauty” which these two pages are underneath, are losting blue colour background, so user can’t directly know which main menu they are now on… https://prnt.sc/pan0is , https://prnt.sc/pan128 (should be like this: https://prnt.sc/pan46b ) Is there any associated setting to fix this? Thanks again.

#221984 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

September 25, 2019 at 09:18

A side question related to this theme I am using…

I am going to build another website, the style (look & feel, design/layout style) would be similar / close to this reference website http://www.yiznier.com.au/ , I wonder if you have most similar theme from your company which requires possible minimum customization work, would you be able to suggest one or two…? Like I said before I am so happy with your company’s theme, so I prefer to buy your theme as highest priority for any new project.

Any recommended themes has most closest style to that reference website would be much appreciated…

With thanks,
Kevin

#221991 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

September 27, 2019 at 04:08

Hi there,

Will there be anyone help to answer above two questions, much appreciated to your support.

With thanks,
Kevin

#222117 Copied
Olga Barlow

Support staff

September 27, 2019 at 17:44
Hello,

Sorry for sme delay in answering, a lot of clients’ requests during the last few days.
1) Add the following custom to child theme style.css
```
.menu-wrapper .menu li.current-menu-parent {
    background-color: #0070a6;
}
.menu-wrapper .menu li.current-menu-parent > a {
    color: #fff;
}
```
2) I would recommend you to buy one more license of the XStore theme to build the new project, for example, check demo https://xstore.8theme.com/demos/jewellery/ or any other from 83 version that could be adapt to your project because XStore has a lot of options. Let me know if you need any special options that could be missing in our theme?

Regards
#222177 Copied
GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

September 30, 2019 at 13:09

Thanks Olga,

I just tested and it worked like a champ ! Much appreciated.

For new website I will take your advice, will have a study on your themes and choose most similar one to buy.

Thanks again for your great support as always !!

Kevin

#222280 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

September 30, 2019 at 13:25

Hi Olga,

I just found… it still not really fixed 100%… please see https://prnt.sc/pcv3ge

the main menu bg color changed correctly, but the text is in black, it should be in white…

would you still be helping in this last bit…?

Much appreciated.

Kevin

#222289 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

September 30, 2019 at 13:41

Hi Olga… forget it, I fixed… so on top of your coding, one the last line, I added “!important”, which fixed further the parent menu text is black issue.

Thank you very much !

/* ====== fix main menu bg colour won’t change when on sub-page ====== */
.menu-wrapper .menu li.current-menu-parent {
background-color: #0070a6;
}
.menu-wrapper .menu li.current-menu-parent > a {
color: #fff !important;
}

#222292 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

September 30, 2019 at 13:43

…. but I am not sure if what I did is right or not…. I mean do I really need put !important sytax in child css normally? but anyway it looks it fixed the issue…… if you have any better way please let me know otherwise it’s good for now 🙂

#222293 Copied

Olga Barlow

Support staff

September 30, 2019 at 14:32

Hello,

You can use important in your case, it’s ok.

Regards

#222298 Copied
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