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The Image product hover swap does not work properly, it looks smaller than it should be

This topic has 13 replies, 2 voices, and was last updated 3 months ago ago by Cristian

Cristian

Participant

September 9, 2024 at 16:31
I have a problem with the product grid. The gallery image does not appear in its entirety. I have put condigo in the CSS of the template but nothing, it seems to be cut to 300x.
```
.product-image-wrapper, .product-content-image{
height: 300px !important;
}

.attachment-woocommerce_thumbnail, .attachment-shop_catalog {
width: 100%; /* or any custom size */
height: 100%;
object-fit: contain;
}
```
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12 Answers

Rose Tyler

Support staff

September 10, 2024 at 08:43

Hello, Cristian,

Thank you for reaching out to us with your concern regarding the product grid images on your website. We understand how important it is for the images to display correctly and we are here to assist you.

Please regenerate thumbnails using the appropriate plugin.

Best Regards,
8Theme’s Team

#413785 Copied

Cristian

Participant

September 12, 2024 at 11:04

Hello,
thanks for the answer. i have done it and it is still the same…
Any other ideas?

Thanks!

#414074 Copied

Rose Tyler

Support staff

September 12, 2024 at 12:13

Hello, Cristian,

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#414084 Copied

Cristian

Participant

September 12, 2024 at 12:20

Hi

Please contact administrator
for this information.

#414087 Copied

Rose Tyler

Support staff

September 12, 2024 at 12:55

Hello, Cristian,

We appreciate your prompt response.

What is URL of page with the login form? wp-admin shows > https://prnt.sc/zIXqfeJMcRtc

Best Regards,
8Theme’s Team

#414094 Copied

Cristian

Participant

September 12, 2024 at 13:07

hello, sorry I forgot to put it.

Please contact administrator
for this information.

#414097 Copied

Rose Tyler

Support staff

September 12, 2024 at 13:57

Hello, Cristian,

Private Content

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#414107 Copied

Cristian

Participant

September 13, 2024 at 08:10

Hello,
Hi, I have tried what I have been told and it still does not work.

Private Content

Please contact administrator
for this information.

#414195 Copied

Rose Tyler

Support staff

September 13, 2024 at 09:07

Hello, Cristian,

We appreciate your prompt response.

Did you see the screenshot we provided you in the previous message? We can’t log in to your site because of restrictions – https://prnt.sc/5lLRPxw2rL-H
The URL you provided redirects to 423 locked page. Please contact your hosting provider and ask them to fix it.
Is there a restriction by IP or something else?

Best Regards,
8Theme’s Team

#414209 Copied

Cristian

Participant

September 17, 2024 at 07:28

Hello, can you try now?

Thank you!

#414658 Copied

Rose Tyler

Support staff

September 17, 2024 at 07:39

Hello, Cristian,

We’ve disabled the crop option https://www.8theme.com/documentation/xstore/woocommerce/product-images/ and regenerated thumbnails.
Please clear the cache and check the result.

Best Regards,
8Theme’s Team

#414661 Copied

Cristian

Participant

September 17, 2024 at 07:43

Thank you very much!!

#414663 Copied
Tagged: fix smaller image, image product hover swap, optimize woocommerce, woocommerce templates, wordpress, wordpress image issues
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The Image product hover swap does not work properly, it looks smaller than it should be

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