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The imported demo cannot be fully displayed..

This topic has 6 replies, 2 voices, and was last updated 11 months ago ago by Tony Rodriguez

zfss

Participant

January 19, 2024 at 16:56

The imported demo cannot be fully displayed, especially the store home page. I tried many times, even changing different demo imports is the same situation. Please help me import the demo animals1, thank you.

#380643 Copied Theme version: 9.2.6

5 Answers

Tony Rodriguez

Support staff

January 20, 2024 at 07:28

Hello, @zfss,

Thank you so much for purchasing our theme and contacting our support center.

1/ Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please set the increase max execution time & max input vars minimum 3000 -Check the image for specific requirements here: https://imgur.com/wKn5z6x

For this please contact your service provider and ask them to fix this.

2/ Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and import the demo on your site.

We kindly recommend that you take a complete backup of your site before proceeding.

Yours sincerely,
The 8Themes Team

Please contact administrator
for this information.

#380674 Copied

zfss

Participant

January 20, 2024 at 08:47

Thank you. Please handle it for me

Please contact administrator
for this information.

#380686 Copied

Tony Rodriguez

Support staff

January 20, 2024 at 09:39

Hello, @zfss,

We are pleased to inform you that we have successfully imported the Animal01 demo using the Elementor page builder on your website. https://ibb.co/3YZ9zy8

To ensure optimal performance and to avoid any potential compatibility issues, we kindly advise that you utilize only one-page builder at a time. Utilizing multiple page builders simultaneously, such as Elementor and WPBakery, may lead to unexpected conflicts.

We trust this information will be of assistance to you. Should you have any further inquiries or require additional support, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#380693 Copied

zfss

Participant

January 20, 2024 at 12:47

Thank you so much. Can you tell me how you did it?

#380711 Copied

Tony Rodriguez

Support staff

January 20, 2024 at 13:10

Hello, @zfss,

We wish to inform you that we have successfully deactivated all third-party plugins on your website, with the exception of the WooCommerce plugin and the XStore core plugin. Following this action, we have proceeded to successfully import the demo onto your site.

We trust that this will be of assistance to you.

Best regards,
The 8Theme Team

#380716 Copied
Tagged: display problems, ecommerce template troubleshooting, imported demo issues, online store solutions, woocommerce templates, woocommerce wordpress help, wordpress
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