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The infinite load doesn't seem to work

This topic has 7 replies, 3 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

  • Avatar: john
    john
    Participant
    October 7, 2020 at 06:28

    I have setup the infinite load according to documentation and it does not work. I have setup the load more button and it does work. on the resources and blog page the infinite load does work. is there a conflict between the two?

    #254187 Copied Theme version: 6.3.9 WooCommerce version: 5.5
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 7, 2020 at 09:21

    Hello,

    Provide URL of page where the load more button doesn’t work + temporary wp-admin access.

    Regards

    #254231 Copied
    Avatar: john
    john
    Participant
    October 7, 2020 at 18:21

    The load more button does work it’s the infinitload that doesn’t any product category page on the site

    #254341 Copied
    Avatar: john
    john
    Participant
    October 7, 2020 at 21:25

    This is for the infinite load

    Please contact administrator
    for this information.
    #254371 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 8, 2020 at 15:06

    Hello,

    Problem was related to error https://prnt.sc/uvid4l
    We have installed Really simple SSL plugin to fix the SSL error and it works. Check now.

    Regards

    #254493 Copied
    Avatar: john
    john
    Participant
    October 9, 2020 at 01:20

    Did you switch it to infinite load? I have and it still doesn’t work, is there a step I am missing?

    #254543 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 9, 2020 at 11:10

    Hello,

    Problem with the Infinite scroll was caused by the out of date GMAP plugin version. I have updated plugin and it works.

    Regards

    #254570 Copied
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