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The issue is occurring in conjunction with the Lumise plugin.

This topic has 2 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

Hank

Participant

May 26, 2023 at 06:11

When I navigate from the homepage to the design editor page and then return to the homepage without adding the item to the shopping cart, and subsequently revisit the design editor page, it gets stuck in the INITIALIZING.. state indefinitely. Even if I refresh the web page repeatedly, as long as it’s within the same browser, it still gets stuck in this situation.

I have tried this method https://www.8theme.com/topic/can-not-enable-a-feature-in-the-product-page/#post-334902 before, I disabling all Ajax-related settings, but it still couldn’t resolve the issue.

Please help me assist in investigating the cause.

Thanks a lot.

Please, contact administrator
for this information.

#357743 Copied Theme version: 9.1.6

1 Answer

Rose Tyler

Support staff

May 26, 2023 at 08:57

Hello Hank,

Thank you for getting in touch with us.

1/ Please try to test how it works with the default WooCommerce theme – Storefront activated on your site.

2/ Have you tried to contact support of the Lumise plugin?

Kind Regards,
8theme team

#357759 Copied
Tagged: issues, lumise, templates, woocommerce, wordpress
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