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The issues are related to ettheme.swipers.

This topic has 4 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Jack Richardson

MAHDAR

Participant

January 6, 2025 at 14:18

Hello, I hope you’re doing well.

I was reviewing clarity.microsoft and noticed some issues, so I wanted to report them.

Please take a look at the attached image.

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support staff only.

#429639 Copied Theme version: 9.4.6

3 Answers

Jack Richardson

Support staff

January 6, 2025 at 16:39

Dear @MAHDAR,

We hope this message finds you well.

It appears that the JavaScript files on your website have been cached, and there seems to be a discrepancy where ettheme is being used instead of etTheme. This is causing an issue, as the variable ettheme is not available in the source code.

Could you kindly review your cache settings or temporarily disable caching on your website? Additionally, we recommend clearing your CDN to verify if this resolves the issue.

Thank you for your attention to this matter. Please let us know if you require any further assistance.

Best regards,
Jack Richardson
8Theme Team

#429667 Copied

MAHDAR

Participant

January 6, 2025 at 19:32

The translation to English would be:

“Sure, I will do it.

But one question:

Do you think this error is related to the changes in this ticket?”

https://www.8theme.com/topic/disabling-extra-swiper/#post-428784

#429689 Copied

Jack Richardson

Support staff

January 7, 2025 at 15:40

Hello @MAHDAR

No, it is not related to that topic.

Kind regards,
The 8theme’s team

#429779 Copied
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