This topic has 9 replies, 3 voices, and was last updated 4 months, 1 weeks ago ago by Rose Tyler
The latest version of Yoast is not compatible with the theme
Hello Adamotounelte,
Thank you for reaching out to us.
1/ Please reach out to the plugin’s support team for initial assistance.
2/ Provide us with temporary wp-admin and FTP access. This will enable us to investigate the issue more thoroughly on your site.
We appreciate your cooperation.
Best Regards,
8Theme’s Team
users&pass
Hello @adamotounelte,
Could you please, provide us the URL for the page you are encounting the issue on ? Currently we have checked few pages and found no issues there.
Kind regards, Jack Richardson
The latest version of Yoast is not compatible with the theme
Dear @adamotounelte,
We hope this message finds you well.
We have reviewed the URL you provided and have also inspected several other products. Unexpectedly, we did not encounter the issue you mentioned with the specific products. It appears that the Yoast plugin may require some additional time to complete validations, so we recommend allowing a few seconds for this process.
Attached to this reply, you will find a video that demonstrates our findings. Should you continue to experience any problems, please do not hesitate to send us a video illustrating the issue. This will help us better understand and address the problem from our end.
Thank you for your patience and cooperation.
Best regards,
Jack Richardson
The 8Theme Team
I don’t understand what’s happening, but I can’t use the plugin. See the video recording in the link
I don’t know if you interfered with something, but it works now.
Thanks
Dear @adamotounelte,
We did nothing but we are glad that the issue was solved.
If you have any new questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Warm Regards,
The 8Theme Team
The issue related to '‘The latest version of Yoast is not compatible with the theme’' has been successfully resolved, and the topic is now closed for further responses