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The Leader Question RevSlider - by DennyC716

This topic has 8 replies, 4 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

DennyC716

Participant

March 27, 2015 at 17:30

Good Afternoon,

I recently purchased your The Leader Theme and am having issues I was hoping you can assist with. I transferred the demo data like you explained in the video and now my revslider isnt showing up.It isnt showing on my homepage and also I am unable to change it on my products page? Can you please assist me with htis? Thank you kindly.

#52868 Copied Theme version: 1.7 WooCommerce version: 2.3.7

7 Answers

Brian Johnson

Member

March 27, 2015 at 17:48

Hello

Sorry for inconvenience. Current theme version is not compatible with the latest woocommerce version(2.3.7). We are working on the new version which will be ready for download within next few days. I have send you previous version to email and you may create shop data which can be easily transferred to the new version soon. Thank you for understanding.

With best regards
Brian Johnson

#52873 Copied

DennyC716

Participant

March 27, 2015 at 19:04

OK, thank you for the quick response. I will simply wait until the new release. This will fix the issue with both the home page and the woocommerce banner? Once again, thank you.

#52895 Copied

Eva Kemp

Support staff

March 27, 2015 at 20:30

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content, we’ll check the issue more attentively.

Thank you.
Regards,
Eva Kemp.

#52917 Copied

DennyC716

Participant

March 28, 2015 at 03:18

Thank you, information is attached.

Please, contact administrator
for this information.

#52951 Copied

Robert Hall

Support staff

March 28, 2015 at 08:05

Hello,

You’re using old plugins versions.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#52955 Copied

DennyC716

Participant

March 29, 2015 at 02:30

I have updated the plug ins and still having the same issues. I was told that it was because the theme us not updated. I am hopeful that this will be corrected next week as you have informed me that the update will be out next week. I am patient and in no rush for this site to go active. The product is still in design stage so we wont be going live with the website until it is done.

#53038 Copied

Eva Kemp

Support staff

March 30, 2015 at 08:04

Hello,

The slider issue has been fixed.
Please clear browser cache and check your site.

Thank you.
Regards,
Eva Kemp.

#53089 Copied
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