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The live copy feature is not functioning properly.

This topic has 10 replies, 2 voices, and was last updated 10 months, 1 weeks ago ago by Rose Tyler

stephan

Participant

January 17, 2024 at 08:09

Hi,
I attempted to utilize the live copy feature, but encountered issues. An error message consistently appeared whenever I attempted to use the live copy function.

“Live Paste feature is not allowed right now, because you didn’t copy any section before. You can find nice looking sections here: https://xstore.8theme.com/widgets/”

Regards,
stephan

#380168 Copied Theme version: 9.2.5.1.0 WooCommerce version: 6.4.2

9 Answers

Rose Tyler

Support staff

January 17, 2024 at 08:57

Hello, Stephan,

Thank you for reaching out to us with your concern regarding the Live Paste feature.

We would like to inform you that we are currently experiencing a technical issue with the live copy feature on our server. We are diligently working to resolve this matter within the next month. Alternatively, should we be unable to rectify the issue in a timely manner, we may consider discontinuing the feature altogether.

In the interim, we kindly request that you download the necessary files for certain elements from the following link: https://we.tl/t-gg1Ft71z8a. Upon successful download, please proceed to edit a page using the Elementor tool and import the templates to your website as per the instructions available at https://elementor.com/help/template-library/.

Furthermore, we invite you to inform us of any additional elements you require. Upon receiving your request, we will promptly supply the corresponding files on an individual basis.

We apologize for any inconvenience this may have caused and sincerely hope for your understanding as we work to improve our services.

Best Regards,
8Theme’s Team

#380175 Copied

stephan

Participant

January 17, 2024 at 10:25

Hi,
I have created a new single product page with elementor pro, however, the function “bought together” is not working properly.

Message: “this product does not support such feature. please choose another product for preview or set products for this one.”

can you help ?

Regards
stephan

#380202 Copied

Rose Tyler

Support staff

January 17, 2024 at 10:51

Hello, Stephan,

We appreciate your prompt response.

We regret to inform you that the “Frequently Bought Together” feature is currently only available for simple products, not for variable products.

Best Regards,
8Theme’s Team

#380207 Copied

stephan

Participant

January 17, 2024 at 15:03

Hi,
Thank you for the prompt response.
Currently, I have a product archive design in place, but I’m encountering issues with the Xstore feature. Despite disabling the speed optimization for the theme, the problem persists.

Here is the link of the image.

https://www.inklusivt.no/wp-content/uploads/2024/01/product-archive-problem.png

regards,
stephan

#380245 Copied

Rose Tyler

Support staff

January 17, 2024 at 15:11

Hello, Stephan,

Thank you for getting in touch with us.

We kindly request that you furnish us with the URL and temporary wp-admin credentials in order for us to review your settings thoroughly.

Best Regards,
8Theme’s Team

#380249 Copied

stephan

Participant

January 17, 2024 at 15:17

Hi,
I have created an account

Here is usename and password

regards,
stephan

Please contact administrator
for this information.

#380251 Copied

Rose Tyler

Support staff

January 17, 2024 at 16:40

Hello, Stephan,

We kindly request that you take a moment to review the current functionality.

Best Regards,
8Theme’s Team

#380268 Copied

stephan

Participant

January 18, 2024 at 09:40

Hi
Thanks. Everything is functioning properly now.
Regards,
stephan

#380345 Copied

Rose Tyler

Support staff

January 18, 2024 at 09:45

Hello, Stephan,

You’re welcome!

Best Regards,
8Theme’s Team

#380346 Copied
Tagged: e-commerce solutions, functionality issues, live copy feature, troubleshooting woocommerce, woocommerce templates, wordpress, wordpress templates fixes
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The live copy feature is not functioning properly.

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