Return to previous page

The Mailing system for Form Submission Doesnt Work for Contact Form 7, Fluent Forms, Mailchimp….

This topic has 2 replies, 2 voices, and was last updated 10 months, 3 weeks ago ago by Luca Rossi

sathish150601

Participant

January 29, 2024 at 09:00

I wanted to have a mailing notification in my Xstore theme. but I can’t seem to be receiving any mail from my website, even though the system tells me that the mail has been sent, the mail is not reaching my inbox or spam. I have cross-checked the mail ID spelling and everything, but I couldn’t identify the issue.

#381476 Copied Theme version: 9.2.6 WooCommerce version: 8.5.2

1 Answer

Luca Rossi

Support staff

January 29, 2024 at 12:32

Hello @sathish150601,

Thank you for reaching out to us with your concern regarding the mailing notification issue in your XStore theme. We understand how important it is for you to have a fully functional email notification system for your website.

We apologize for any inconvenience you may have experienced. To assist you effectively, we would like to suggest a few steps that might resolve the issue:

1. Please ensure that your website’s server is properly configured to send emails. Sometimes, web hosting servers require specific settings to enable outgoing mail functionality.

2. Check if the email functionality is being blocked by any plugins or server settings. If you are using any security plugins, make sure they are not interfering with the email sending process.

3. Consider using SMTP (Simple Mail Transfer Protocol) for sending emails. This often increases the reliability of email delivery. You can use plugins like ‘WP Mail SMTP’ or ‘Easy WP SMTP’ to configure this.

4. If you are using a third-party email service for your emails, please verify that all the necessary DNS records (like SPF and DKIM) are correctly set up to ensure email deliverability.

5. Lastly, it might be helpful to check your server’s mail logs to see if there are any errors or issues that could be preventing emails from being sent.

If the mail function is still not working, please provide us with your WordPress admin account and password so we can take a closer look.

We are committed to helping you resolve this issue as quickly as possible. Please do not hesitate to get in touch with any further details or questions you may have.

Best Regards,
8Theme’s Team

#381511 Copied
Tagged: contact form 7 issues, fix woocommerce mailing, fluent forms errors, form submission problems, mailchimp mailing issues, wordpress mailing solutions, wordpress woocommerce themes
Viewing 2 results - 1 through 2 (of 2 total)