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The menu icons on the site are no longer displayed

This topic has 17 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Tony Rodriguez

Artur

Participant

September 28, 2022 at 19:11

Hello, on my site the menu icons were normally displayed, but after changing the category to the menu, they were no longer displayed, but they were installed in the menu settings, Please tell me how to solve the problem

Please, contact administrator
for this information.

#335321 Copied Theme version: 8.3.3 WooCommerce version: 6.9.3

16 Answers

Tony Rodriguez

Support staff

September 29, 2022 at 06:05

Hello, @Artur,

I have checked your issue by login into your site and I found that there is no icon set on the menu then I try to add an icon on the menu item to check whether it’s working or not. I found no issue the icon appears fine when I added it. I have made a detail video for you please watch it complete for a better reference to understand: https://streamable.com/ywxoxd

Regards 8Themes Team.

#335336 Copied

Artur

Participant

October 1, 2022 at 17:17

I made a video so that you can see exactly where the menu icons do not display, on your demo it is done exactly the same as I did, but everything works there, but for some reason it doesn’t work for me

https://youtu.be/IH4hUAVUzgI

#335564 Copied

Tony Rodriguez

Support staff

October 2, 2022 at 05:55

Hello, @Artur,

Your issue has been solved please check back to your site after clearing the browser cache, actually, you did not set the image use like “image” from that particular menu item, I have chosen it as shown in this screenshot, and it worked: https://postimg.cc/68q4n9RS

Resulting: https://postimg.cc/0MYzPrR6

Regards 8Themes Team.

#335579 Copied

Artur

Participant

October 2, 2022 at 07:17

Ok, thanks for the help, now there is another incomprehensible problem related to the Main header, the settings are the same, but the content is displayed differently, see the screenshot, I want the search to be like in screenshot 2, and the language switcher like in screenshot 1
Screen 1: https://gyuxmarket.am/screen-1.png
Screen 2: https://gyuxmarket.am/screen-2.png

#335588 Copied
Tony Rodriguez

Support staff

October 3, 2022 at 05:31
Hello, @Artur,

1. Your issue has been solved please check back your site now after removing the browser cache. Actually, you have the categories on your site but none of them have been assigned to any of the products: https://postimg.cc/3dh8GqMw I just assigned the single category to a single product for testing and it is showing and working now: https://postimg.cc/c6kqx5sj https://postimg.cc/crtzsxkg so you have to assign your products to the products categories and then those categories will appear in search category dropdown.

2. For the Language Icon, Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back your site after removing the browser cache.
```
.et_b_header-menu .menu li#menu-item-2137-ru.lang-item a {
    padding-left: 10px !important;
}
```
Regards 8Themes Team.
#335621 Copied
Artur

Participant

October 3, 2022 at 07:22

Okay, but how to hide the mobile menu for PC?, That the mobile menu was displayed only for tablets and phones, For the desktop version, write this code or is there a better option? `.et_b_header-mobile-menu {
display: none;
}`

#335645 Copied

Artur

Participant

October 3, 2022 at 07:32

Your code doesn’t solve the language switch issue, it just doesn’t move, can you check and add the code yourself?

#335648 Copied

Tony Rodriguez

Support staff

October 3, 2022 at 08:04

Hello, @Artur,

1. If you do not want to remove it with the Custom CSS then you have to remove that element from the header builder: https://postimg.cc/jLmVVsP2

2. Your issue has been solved, I have added the Custom CSS and it fixed your issue. please check back your site now after removing the browser cache.

https://postimg.cc/DJ8dKKqf
https://postimg.cc/LgjPH4hS

Regards 8Themes Team.

#335652 Copied

Artur

Participant

October 3, 2022 at 20:18

Okay, thanks, but can you somehow make the price of the goods change depending on the quantity of the goods

#335709 Copied

Artur

Participant

October 3, 2022 at 20:22

And you checked your code in two languages, now I have such a situation, on the Russian version of the site everything is fine and on the Armenian version the language switch is not in place, I even tried from another browser, so the problem is not in the cache

#335711 Copied

Tony Rodriguez

Support staff

October 4, 2022 at 10:34

Hello, @Artur,

Could you please explain your issues point-wise, if possible with screenshots for my better understanding and if possible please share the page URL having those issues as well.

You may upload the screenshots on https://postimages.org/ and paste the links here.

Regards 8Themes Team.

#335763 Copied

Artur

Participant

October 4, 2022 at 21:26

All pages of the Armenian language have this problem, but there are no problems on the Russian language version
Screen: https://postimg.cc/7f3gBGFg

#335811 Copied

Tony Rodriguez

Support staff

October 5, 2022 at 06:49

Hello, @Artur,

I have checked your site on both of the languages and it is working perfectly fine for me, please check these screenshots: https://postimg.cc/75k8JpVm https://postimg.cc/47nrTZfN it must be the cache issue at your end, nothing else, please try to clear the cache and check back.

Regards 8Themes Team.

#335817 Copied

Artur

Participant

October 5, 2022 at 16:50

The problem is that I clear the cache, and the problem does not disappear, even in incognito mode, even from another browser

#335871 Copied

Artur

Participant

October 5, 2022 at 17:06

Okay, thanks, it turned out that the cache was on CloudFlare and not on my device, so clearing the cache did not work, now everything is fine

#335872 Copied

Tony Rodriguez

Support staff

October 6, 2022 at 05:24

Hello, @Artur,

Sound’s Good!!

Always try to clear the Cloudflare cache or turn it OFF till you are in the development process to avoid these kinds of issues.

Well, if you need our help in the future, feel free to generate a new topic, we are always here to help you.

Thanks for contacting us.
Have a nice day.

Case Closed.
Regards 8Themes Team.

#335886 Copied
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The menu icons on the site are no longer displayed

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